Hotel Parking Cashier - Hilton Austin

townepark; Austin (TX); On-site; USD 18,000 - 26,000; Full time

Benefits offered by this job

Accident insurance

Critical illness insurance

Hospital indemnity insurance

Telemedicine

Job summary

Towne Park is seeking a friendly Cashier to deliver exceptional hospitality while accurately processing payments and balancing cash. You will greet guests, answer questions, and support daily operations at a busy Austin location.

Hourly pay starts at $16 per hour with standard shifts, benefits eligibility for eligible employees, and opportunities to learn the Towne Park experience through a team-first environment.

Qualifications

• Must be able to read and write standard English language.
• Ability to perform basic math for cash handling and receipts.
• Strong customer service and hospitality mindset.
• Understanding time and schedules to maintain accurate shifts.

Responsibilities

• Greet guests and provide friendly, efficient service.
• Handle cash, process payments, and issue receipts accurately.
• Balance cash at shift end and prepare shift reports.
• Assist guests with directions, facility information, and services.

Skills

English reading/writing

Cash handling

Customer service

Mathematical calculations

Time awareness

Education

High school diploma or GED

Job description

About Towne

Towne is an exceptional arrival through departure experience company. With its best-in-class parking and hospitality solutions and its fully integrated technology platform, we deliver seamless parking and mobility experiences in the places where people live, learn, work, play, rejuvenate, and recover. Towne's 14,000 team members create smiles by delivering exceptional experiences for the millions of people we proudly serve each year. For nearly 40 years, Towne has been committed to providing the best experience, delivered by the best team, powered by innovative technology, enhancing lives and communities. For more information, visit www.towne.com and follow us on LinkedIn.

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Job Details

Compensation: Towne Park is committed to offering competitive, fair, and commensurate compensation. Actual compensation will be based on a candidate's job-related skills, experience, education or training, and location. The hourly base pay range for this position is $16 per hour.

Work Schedule: Scheduled time frames can be from 7:00 am - 3:00 pm, 9:00 am - 5:00 pm, 1:00 pm - 9:00 pm, 3:00 pm - 11:00 pm. This will be discussed during the interview.

Eligibility requirements depend on your job classification, length of employment and number of hours worked.

• Employees are eligible to enroll in accident insurance, critical illness insurance, hospital indemnity insurance, and telemedicine benefits.
• Employees are also able to enroll in the company's 401k retirement savings plan.
• Seasonal and temporary roles are not eligible for benefits outlined above.
• Benefits are subject to change and may be subject to a specific plan or program terms.

SUMMARY

The Cashier is responsible for accurately collecting and reconciling revenue while providing exceptional hospitality services to all guests in an attentive, friendly and efficient manner.

ESSENTIAL FUNCTIONS

Reasonable accommodations may be made to enable individuals with disabilities to perform all functions.

• Maintains pleasant, friendly and professional demeanor with all guests, co-workers and clients. Acknowledges and greets guests immediately while maintaining a professional and friendly demeanor. Addresses guests using last names when appropriate. Treats guests and associates with courtesy, respect and dignity.-20%
• Maintains accuracy and composure while under pressure. Appropriately uses the salutation of the day and welcomes guests to the location. Uses proper Towne Park phone etiquette.-15%
• Assists guests with directions and all other inquiries. Provides guests with information about outlets, meeting rooms and/or amenities of the facility as well as main attractions in the area.-10%
• Determines guest charges and processes payments via cash, credit, or direct billing. Accurately categorizes tickets for audit purposes. Collects and reconciles revenue accurately and furnishes payment receipts.-20%
• Completes accurate and timely shift reports. Follows all standard operating procedures related to cash banks. Operates equipment, including registers, gates, and credit card machines. Obtains information about daily events and rates to be charged.-20%
• Completes all tasks in a timely manner as instructed by the Lead Cashier/Account Manager.-15%

The total amount of time for all functions of the job - 100%

QUALIFICATIONS

Education

High school diploma or general education degree (GED)

Required Licensure, Certification, etc.

N/A

Work Experience

One to three month(s) related experience and/or training; OR equivalent combination of education and experience.

Knowledge

Basic Math

Skills

• Must be able to read and write standard English language
• Must be able to read and comprehend simple instructions, short correspondence and memos
• Must be able to write simple correspondence
• Must be able to effectively present information in one-on-one and small group situations to guests, clients and other employees of the organization
• Ability to add and subtract three digit numbers and to multiply and divide with 10's and 100's; ability to perform these operations using units of American money
• Ability to understand 24 hour and military time systems
• Ability to understand rates applicable to time passed

SCOPE

Authority to Act: Job is fairly routine. Incumbent follows established practices and procedures. Duties are performed with specific directions given and work is checked or verified on a frequent basis. Decisions are made within specific operational instructions and departmental guidelines. Errors in judgment could affect the smooth and efficient operation of the department.

Budget Responsibility: The employee has control over resources available only.

WORKING CONDITIONS & PHYSICAL DEMANDS

The working conditions and physical demands described here are representative of those that must be met by an associate to succe