Parking Cashier Attendant - 1 Hotel Austin

Towne Park LLC; Austin (TX); On-site; USD 19,000 - 22,000; Full time

Benefits offered by this job

Accident insurance

Critical illness insurance

Hospital indemnity insurance

Telemedicine benefits

401k retirement savings plan

Job summary

The Cashier role at Towne Park LLC in Austin, TX, focuses on accurately collecting revenue while delivering exceptional hospitality to guests. You will greet guests, assist with inquiries, process payments, and ensure accurate cash handling and reporting during shifts.

The position requires a high school diploma or GED, basic math skills, and strong English literacy. Seasonal/temporary roles do not qualify for benefits; standard schedules apply.

Qualifications

• High school diploma or GED required.
• Basic math and English literacy required.
• Ability to greet guests and provide information accurately.

Responsibilities

• Collect and reconcile revenue accurately and provide receipts.
• Maintain a friendly, professional demeanor with guests and colleagues.
• Assist guests with directions, information on outlets and amenities.
• Process payments via cash, credit, or direct billing and issue receipts.
• Complete shift reports and operate cash handling equipment.

Skills

Customer service

Cash handling

English proficiency

Basic math

Education

High school diploma or GED

Job description

About Towne Towne is an exceptional arrival through departure experience company. With its best-in-class parking and hospitality solutions and its fully integrated technology platform, we deliver seamless parking and mobility experiences in the places where people live, learn, work, play, rejuvenate, and recover. Towne’s 14,000 team members create smiles by delivering exceptional experiences for the millions of people we proudly serve each year. For nearly 40 years, Towne has been committed to providing the best experience, delivered by the best team, powered by innovative technology, enhancing lives and communities. For more information, visit www.towne.com and follow us on LinkedIn. Click here for important notices that may be applicable to you. For more information about our privacy policy, please click here.

Job Details

Compensation: Towne Park is committed to offering competitive, fair, and commensurate compensation. Actual compensation will be based on a candidate’s job-related skills, experience, education or training, and location. The hourly base pay range for this position is $14-$16 per hour.

Work Schedule: Standard shift times can range from: 7:00am - 3:00pm, 3:00pm - 11:00pm. The work schedule for this position is subject to change based on hotel business volumes and candidate availability which will be discussed during initial in-person interviews.

Benefits

• Employees are eligible to enroll in accident insurance, critical illness insurance, hospital indemnity insurance, and telemedicine benefits. Employees are also able to enroll in the company’s 401k retirement savings plan.

Eligibility requirements depend on your job classification, length of employment and number of hours worked. Benefits are subject to change and may be subject to a specific plan or program terms. Seasonal and temporary roles are not eligible for benefits outlined above.

Summary

The Cashier is responsible for accurately collecting and reconciling revenue while providing exceptional hospitality services to all guests in an attentive, friendly and efficient manner.

Essential Functions

• -20% Maintains pleasant, friendly and professional demeanor with all guests, co-workers and clients. Acknowledges and greets guests immediately while maintaining a professional and friendly demeanor. Addresses guests using last names when appropriate. Treats guests and associates with courtesy, respect and dignity.
• -20% Maintains accuracy and composure while under pressure. Appropriately uses the salutation of the day and welcomes guests to the location. Uses proper Towne Park phone etiquette.
• -15% Assists guests with directions and all other inquiries. Provides guests with information about outlets, meeting rooms and/or amenities of the facility as well as main attractions in the area.
• -10% Determines guest charges and processes payments via cash, credit, or direct billing. Accurately categorizes tickets for audit purposes. Collects and reconciles revenue accurately and furnishes payment receipts.
• -20% Completes accurate and timely shift reports. Follows all standard operating procedures related to cash banks. Operates equipment, including registers, gates, and credit card machines. Obtains information about daily events and rates to be charged.
• -20% Completes all tasks in a timely manner as instructed by the Lead Cashier/Account Manager.
• -15% The total amount of time for all functions of the job - 100%.

Education

High school diploma or general education degree (GED)

Licensure, Certification, etc.

N/A

Work Experience

• One to three month(s) related experience and/or training; OR equivalent combination of education and experience.

Knowledge

Basic Math Skills: Must be able to read and write standard English language. Must be able to read and comprehend simple instructions, short correspondence and memos. Must be able to write simple correspondence. Must be able to effectively present information in one-on-one and small group situations to guests, clients and other employees of the organization. Ability to add and subtract three digit numbers and to multiply and divide with 10’s and 100’s; ability to perform these operations using units of American money. Ability to understand 24 hour and military time systems. Ability to understand rates applicable to time passed.

Authority to Act

Job is fairly routine. Incumbent follows established practices and procedures. Duties are performed with specific directions given and work is checked or verified on a frequent basis. Decisions are made within specific operational instructions and departmental guidelines. Errors in judgment could affect the smooth and efficient operation of the department.

Budget Responsibility

The employee has control over resources available only.

Working Conditions & Physical Demands

The working conditions and physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Physical Requirements

• While performing the duties of this job, the employee is regularly required to talk or hear.
• The employee frequently is required to sit or stand for extended periods of time and may be required to run; walk; handle or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl.
• Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

Lifting Requirements

• Exerting up to 50 pounds of force occasionally, and/or up to 25 pounds of force frequently, and/or greater than 10 pounds of force constantly to move objects.

Working Environment

The majority of work will be performed outdoors for extended periods of time including up to the entire duration of shift. Employees are subject to environmental conditions including extreme heat and cold weather. Protection from weather conditions may be provided, but not necessarily from temperature changes.

Travel

Travel of up to 5% may be required.

Acknowledgement and Acceptance

I understand that every effort has been made to make this job description as complete as possible. However, it in no way states or implies that these are the only duties that I will be required to perform. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or is a logical assignment of the position. I accept that at any time there may be modifications or changes to the above job description.

About Towne Towne

About Towne Towne is an exceptional arrival through departure experience company. Through our fully integrated technology and operations platform, we deliver parking and hospitality-focused solutions in the places where people live, learn, work, play, rejuvenate, and recover. Towne’s 14,000 team members create smiles by delivering exceptional experiences for the millions of people we proudly serve each year. For nearly 40 years, Towne has been committed to providing the best experience, delivered by the best team, powered by innovative technology, enhancing lives and communities. For more information, visitwww.towne.com and follow us on LinkedIn.

EEO Statement

Towne is an affirmative action, equal opportunity and E-Verify participating Employer, and encourage applications from all qualified individuals, including those with disabilities and veterans. Towne will consider for employment qualified applicants with arrest and conviction records. Towne complies with federal and state disability laws and makes reasonable accommodations for applicants and employees with disabilities. If you need a reasonable accommodation, please contact our Human Resources Support Center at [e-mail] or [phone]. Towne complies with applicable privacy laws by providing a notice to describe the categories of personal information collected, the purposes for which such information may be collected and used, the Company’s record retention practices, and rights you may have under the CCPA.