Hotel Ops Leader: Assistant General Manager

Sandpiper Property Mgt; Kentucky; On-site; USD 40,000 - 45,000; Full time

Benefits offered by this job

Generous PTO

Travel discounts

Healthcare

Incentives program

Career growth

Brand training

Job summary

Sandpiper Hospitality (SH) is seeking an Assistant General Manager in London, KY to drive excellence and lead daily hotel operations as the essential second-in-command to the General Manager.

You will manage front desk shifts, supervise staff, assist in budgeting and revenue initiatives, and ensure guest satisfaction while upholding brand standards. This is a dynamic, hands-on leadership role with strong growth potential.

Qualifications

• Proven track record of driving operational efficiency and profitability.
• Exceptional leadership, communication, analytical, and problem-solving skills.
• BONUS! Experience managing operations within major hotel brands (Choice, IHG, Marriott).
• Experience with budgeting, financial management, or project management.

Responsibilities

• Operational Oversight & Manager on Duty: assume front desk shifts and uphold Sandpiper standards.
• Team Leadership & Development: direct two or more employees, oversee payroll, coaching and appraisals.
• Financial & Sales Support: monitor cash, budgets, and revenue; conduct sales calls to improve occupancy.
• Quality & Guest Experience: engage with guests, monitor social media, ensure guest satisfaction.
• Property & Asset Protection: protect assets and guest information; coordinate back-up duties.

Skills

Operational Leadership

Team Leadership

Budgeting & Finance

Sales & Revenue

Guest Experience

Communication

Job description

Sandpiper Hospitality (SH) is seeking an Assistant General Manager in London, KY to drive excellence and lead daily hotel operations as the essential second-in-command to the General Manager.

You will manage front desk shifts, supervise staff, assist in budgeting and revenue initiatives, and ensure guest satisfaction while upholding brand standards. This is a dynamic, hands-on leadership role with strong growth potential.