Hotel Operations Task Force Manager

General Hotels Corporation; Indianapolis (IN); On-site; USD 85,000 - 110,000; Full time

Benefits offered by this job

Medical, dental & vision insurance

401(k) with company match

Earned wage access

Franchise hotel room discounts

Employee assistance program (EAP)

Paid time off

Job summary

General Hotels Corporation is seeking an experienced Hotel Operations Task Force Manager to provide operational leadership and financial & administrative support across our portfolio. Based in the Midwest, the role allows travel to any state within our portfolio and oversees interim GMs, accounting, training, and brand standards.

The position emphasizes hands-on leadership, cross-brand knowledge, and a strong ability to manage multiple projects, reporting, and stakeholder engagement while

Qualifications

• 2+ years of progressive hotel leadership experience.
• Prior roles as a General Manager or Controller preferred.
• Ability to travel up to 90% with overnight stays.
• Strong written communication for corporate reporting.

Responsibilities

• Provide interim leadership for General Managers and department heads.
• Assist hotel accounting operations and payroll management.
• Inspect rooms, public areas, and grounds for cleanliness and brand standards.
• Conduct operational and hotel accounting training programs.
• Support openings, renovations, and brand transitions.
• Ensure compliance with franchise regulations and SOPs.
• Interact with employees and guests to champion policies.

Skills

Hotel leadership

Communication

Time management

Multitasking

Frontline leadership

PMS proficiency

Tools

PMS proficiency

Job description

General Hotels Corporation is seeking an experienced, versatile Hotel Operations Task Force Manager to provide operational leadership and financial & administrative support across our portfolio. The ideal candidate possesses a deep understanding of hotel operations and a proven track record of managing diverse hospitality brands. This position is strategically based within the Midwest but allows travel to any state within our portfolio.

Key Responsibilities

• Operational Leadership: Provide interim coverage for General Managers and department heads as needed.
• Financial Oversight: Assist with hotel accounting operations, payroll management, and corporate financial compliance.
• Quality Assurance: Inspect guest rooms, public areas, and grounds to ensure strict adherence to cleanliness, appearance, and brand standards.
• Training & Development: Conduct operational and hotel accounting training programs for property teams.
• Project Management: Support hotel openings, multi-million dollar renovations, and brand transitions.
• Compliance & Standards: Maintain absolute adherence to all franchise regulations, corporate policies, and standard operating procedures.
• Stakeholder Engagement: Champion company policies and hospitality philosophies through direct interaction with employees and guests.

Qualifications And Requirements

• Experience: 2+ years of progressive hotel leadership experience; prior roles as a General Manager or Controller are highly preferred.
• Travel: Ability to travel up to 90% of the time, including frequent overnight stays which could be for long periods of time.
• Technical Skills: Capacity to quickly master a variety of property management systems (PMS) and hotel accounting platforms.
• Core Competencies: Proven ability to multitask, manage time efficiently, and prioritize under minimal direct supervision.
• Leadership Style: A hands‑on leader willing to work on the front line alongside property teams.
• Communication: Exceptional verbal communication skills and strong technical writing ability for corporate reporting.

Benefits

• Comprehensive Medical, Dental, and Vision Insurance Options
• Company Paid Life Insurance & Telemedicine Access
• Supplemental Life Insurance Options
• 401(k) retirement plan with company match
• Earned Wage Access (“on-demand pay”)
• Exclusive Franchise Hotel Room Discounts
• Company Paid Employee Assistance Program (EAP)
• Company Perks and Discounts through Benefit Hub
• Generous Paid Time Off Package

General Hotels Corporation is committed to enriching lives through award‑winning hospitality. GHC is one of the largest hotel management companies headquartered in the Midwest, with a 60+ year history of providing excellent guest service. Our hotel portfolio spans across the Midwest and Florida, and we are continuing to expand our footprint. We recognize that our associates are the key to our continued success and have a long history of promoting from within.

General Hotels Corporation is an equal opportunity employer. We participate in E‑Verify to confirm employment eligibility.