Hotel Operations Manager — Flexible Scheduling & Growth

Merete Hotel Management; Bend (OR); On-site; USD 55,000 - 65,000; Full time

Benefits offered by this job

Competitive Pay

Flexible Scheduling

Career Development / Advancement

Paid Time Off

Health Benefits

Travel Industry Discounts

Job summary

Merete Hotel Management is seeking an Assistant General Manager for Holiday Inn Express Bend, OR. You will support the GM in planning, directing and coordinating hotel operations to deliver superior guest service.

The role oversees front desk, housekeeping, and breakfast operations, ensuring staff training, compliance with policies, and daily activities focused on safety, quality, and profitability.

Qualifications

• Associate or bachelor’s degree in hospitality management or business.
• 3 years of experience in hospitality industry, including at least 1 year in a supervisory role.
• Basic accounting knowledge (e.g., P&L statements, labor and cost control)
• Prior cash handling experience
• Prior customer service experience
• Experience working with computers and operating keyboards
• Must pass criminal background check
• Valid driver license with DMV Record acceptable to be insured driver on employer’s insurance policy

Responsibilities

• Assist the hotel GM in planning, directing, and coordinating the operations of the hotel.
• Effectively manage the overall operations of the Front Desk.
• Effectively manage housekeeping operations and breakfast area.
• Ensure all associates are trained in guest service and safety procedures.
• Monitor payroll hours and reports.
• Coordinate with hotel GM and Maintenance for repairs and maintenance.
• Maintain compliance with company policies and employment laws.

Skills

Customer service

Supervisory experience

Cash handling

Computer proficiency

Education

Associate or bachelor’s degree in hospitality management or business

Job description

Merete Hotel Management is seeking an Assistant General Manager for Holiday Inn Express Bend, OR. You will support the GM in planning, directing and coordinating hotel operations to deliver superior guest service.

The role oversees front desk, housekeeping, and breakfast operations, ensuring staff training, compliance with policies, and daily activities focused on safety, quality, and profitability.