Hotel Operations Lead — Guest Experience & Growth

Shamin Hotels; Towson (MD); On-site; USD 64,000 - 68,000; Full time

Benefits offered by this job

Health insurance

401(k) plan with company match

Employee discounts at branded hotels

Pet insurance

Job summary

Shamin Hotels seeks an Assistant General Manager in Towson, Maryland, to oversee daily operations and maintain service standards. The role involves supervising departments to generate revenue and ensuring guest satisfaction.

Applicants should possess a Bachelor’s Degree and hotel experience. Strong financial skills and the ability to work with data are essential. Benefits include competitive pay, health insurance, and employee discounts.

Qualifications

• 1-2 years of hotel experience preferred.
• Ability to work with and understand financial data.
• Familiarity with brand systems.

Responsibilities

• Oversee day-to-day hotel operations.
• Generate projected revenue through department supervision.
• Ensure guest satisfaction and handle complaints.

Skills

Strong financial knowledge

Basic mathematical skills

Computer skills

Education

Bachelor’s Degree

Job description

Shamin Hotels seeks an Assistant General Manager in Towson, Maryland, to oversee daily operations and maintain service standards. The role involves supervising departments to generate revenue and ensuring guest satisfaction.

Applicants should possess a Bachelor’s Degree and hotel experience. Strong financial skills and the ability to work with data are essential. Benefits include competitive pay, health insurance, and employee discounts.