Hotel Operations Lead

Aimbridge Hospitality LLC; Bismarck (ND); On-site; USD 40,000 - 60,000; Full time

Job summary

Aimbridge Hospitality LLC is seeking an Operations Supervisor for Courtyard Bismarck North. This role will manage operational tasks, oversee staff, and ensure guest satisfaction. You'll collaborate across departments, enforce compliance with hospitality standards, and maintain great communication within the team.

The ideal candidate will thrive in high-pressure situations, possess strong leadership qualities, and have a minimum of 2-3 years of relevant experience. This role is vital for ensuring smooth hotel operations and delivering excellent customer service.

Qualifications

• At least 2 to 3 years of progressive experience in a hotel or related field.
• Must have a valid driver’s license for the applicable state.
• Effective at listening and understanding guest concerns.

Responsibilities

• Approach all encounters with guests and associates in a friendly manner.
• Maintain attendance according to hotel needs.
• Ensure high standards of personal appearance and grooming.

Skills

Communication skills

Problem-solving skills

Leadership

Financial understanding

Stress management

Education

High School diploma or equivalent

Job description

Aimbridge Hospitality LLC is seeking an Operations Supervisor for Courtyard Bismarck North. This role will manage operational tasks, oversee staff, and ensure guest satisfaction. You'll collaborate across departments, enforce compliance with hospitality standards, and maintain great communication within the team.

The ideal candidate will thrive in high-pressure situations, possess strong leadership qualities, and have a minimum of 2-3 years of relevant experience. This role is vital for ensuring smooth hotel operations and delivering excellent customer service.