Hotel Operations & Guest Experience Leader

Egreenservices; Harrisonburg (VA); On-site; USD 85,000 - 140,000; Full time

Benefits offered by this job

Mentorship

Job summary

Enbridge is seeking a Hotel Manager for Harrisonburg, VA to own the general outcome and deliver outstanding guest experiences. The role values leadership, accountability, and a proven ability to manage guest check-in with poise, while the compensation ranges from $85,000 to $140,000.

You will read signals, reprioritize as needed, prepare reports for leadership, and turn upsell requests into measurable, shipped outcomes. Mentorship is built in and a clear path to senior general work is mapped.

Qualifications

• Sommelier certification with practical wine service experience.
• Ability to complete the essential 20% of work that drives 80% of outcomes.
• Integrity to own and flag mistakes first.
• Strong time-management and bias toward action.

Responsibilities

• Read Enbridge's signals and reprioritize without being asked.
• Surface risks early, loudly, and with a proposed fix attached.
• Prepare reports, summaries, and presentations for review by leadership.
• Turn upsell requests into shipped, measurable outcomes.
• Balance independent work with effective full-time team collaboration.
• Partner sideways with teams who rarely sit in the same room.

Skills

Time management

Bias toward action

Integrity

Team collaboration

Education

Sommelier Certification

Job description

Enbridge is seeking a Hotel Manager for Harrisonburg, VA to own the general outcome and deliver outstanding guest experiences. The role values leadership, accountability, and a proven ability to manage guest check-in with poise, while the compensation ranges from $85,000 to $140,000.

You will read signals, reprioritize as needed, prepare reports for leadership, and turn upsell requests into measurable, shipped outcomes. Mentorship is built in and a clear path to senior general work is mapped.