Hotel Operations & Guest Experience Leader

Ava Lodging; Garland (TX); Sur place; USD 65 000 - 90 000; Plein temps

Avantages offerts par ce poste

Company parties

Competitive wages

Career Growth Opportunities

Fun and Energetic Environment

Employee discounts

Résumé du poste

Ava Lodging is seeking an Assistant General Manager to oversee daily hotel operations, lead a diverse team, and drive service quality. The AGM partners with the General Manager to achieve business goals and ensure guest satisfaction.

The role emphasizes strong leadership, communication, and the ability to manage budgets, operations, and vendor relations in a dynamic hotel environment.

Qualifications

• Bachelor's degree preferred in hospitality or business administration.
• Proven experience in hotel/AGM roles or similar leadership positions.
• Excellent communication and customer-service orientation.

Responsabilités

• Oversee daily hotel operations and staff performance.
• Develop and monitor budgets and financial reporting.
• Lead marketing initiatives and guest-service improvements.
• Ensure compliance with safety, health, and brand standards.
• Collaborate with management company, owners, and clients.

Connaissances

Hotel management

Leadership

Customer service

Budgeting

Operations management

Formation

Bachelor's degree in Hospitality Management

Business Administration

Outils

MS Office

Description du poste

Ava Lodging is seeking an Assistant General Manager to oversee daily hotel operations, lead a diverse team, and drive service quality. The AGM partners with the General Manager to achieve business goals and ensure guest satisfaction.

The role emphasizes strong leadership, communication, and the ability to manage budgets, operations, and vendor relations in a dynamic hotel environment.