Hotel Operations Coordinator | Guest Experience & Projects

L'Auberge Del Mar; California (MO); Hybrid; USD 45,000 - 55,000; Full time

Benefits offered by this job

401K Plan

Onsite Complimentary Parking

Free Meals

Team member/Family/Friend hotel and餐餐

Career growth opportunities

Job summary

L’Auberge Del Mar, a luxury resort in Del Mar, California, is seeking an Operations Coordinator to collaborate with the Housekeeping and Engineering teams to deliver exceptional guest service and efficient operations.

The role emphasizes multitasking, strong communication, and problem solving, with responsibilities including processing invoices, championing the Alice guest request system, coordinating projects, logging guest requests, and supporting the reservations team.

Qualifications

• Refined verbal and written communication skills.
• Fluency in English and Spanish is required.
• Ability to work in fast-paced hospitality environments.

Responsibilities

• Process invoices for Housekeeping and Engineering.
• Champion Alice system, our guest request program.
• Coordinate projects and timelines.
• Log and follow up on guest requests.
• Support reservations team.

Skills

Communication skills

Multitasking

Empathy

Patience

Tools

Alice system

Job description

L’Auberge Del Mar, a luxury resort in Del Mar, California, is seeking an Operations Coordinator to collaborate with the Housekeeping and Engineering teams to deliver exceptional guest service and efficient operations.

The role emphasizes multitasking, strong communication, and problem solving, with responsibilities including processing invoices, championing the Alice guest request system, coordinating projects, logging guest requests, and supporting the reservations team.