Hotel Operations Coordinator

DuVine Cycling + Adventure Co.; Cambridge (MA); Hybrid; USD 50,000 - 55,000; Full time

Benefits offered by this job

Benefits

Bonuses

International travel opportunities

Job summary

A leading adventure travel company in Cambridge, Massachusetts is seeking an organized and detail-oriented Hotel Operations Coordinator. This full-time hybrid role involves managing hotel inventory, supplier negotiations, and ensuring the quality of customer experiences. Candidates should have strong organizational skills and a background in travel or tourism. Competitive salary range is $50,000-$55,000, with benefits and opportunities for international travel.

Qualifications

• Experience in travel, tourism or travel agency industry is preferred.
• Comfortable in a fast-paced, dynamic environment.
• Adapt communication style as needed.

Responsibilities

• Manage hotel inventory for assigned suppliers.
• Negotiate rates, terms and conditions with suppliers.
• Maintain relationships with current and potential new suppliers.
• Ensure quality and customer satisfaction with all suppliers.

Skills

Strong organizational skills

Attention to detail

Customer service mindset

Excellent communication skills

Ability to multi-task

Job description

We are looking for an organized, and detailed oriented Hotel Operations Coordinator with an entrepreneurial spirit to join our passionate passionate in Cambridge, Massachusetts. This is a salaried, full-time hybrid position and is eligible for benefits and bonuses, and international travel opportunities

As a Hotel Operations Coordinator you will be working with hotel suppliers for all aspects of the land components for our tours; international and domestic. You will be responsible for supplier communications, hotel inventory, budget and quality control. Your specific area will be determined geographically. The salary range for this position is $50,000-55,000.

Responsibilities Include:

• Hotel Inventory Management - secure and maintain hotel inventory for assigned suppliers (hotels, restaurants, and other attractions)
• Negotiating - rates, terms and conditions with the suppliers
• Supplier Relationship – manage relationships with current and potential new suppliers
• Quality-Control – maintaining a high level of quality and customer satisfaction with all suppliers

Requirements:

• Strong organizational skills and attention to detail.
• Be able to multi-task and work well under pressure
• Experience in travel, tourism or travel agency industry is preferred
• Personable, service-minded, and able to adapt communication style as needed
• Excellent written and verbal communications skills
• Comfortable in a fast-paced, dynamic environment

If you are a professional who enjoys challenges and has the energy and enthusiasm to support a growing business in the Boston area, we would love to hear from you! Please submit your resume, cover letter, and salary requirements [e-mail].