Hotel Night Auditor

Holiday Inn Express & Suites Louisville Downtown; Louisville (KY); On-site; USD 60,000 - 80,000; Full time

Job summary

Join a rapidly growing property as a night auditor, where you'll play a crucial role in ensuring guest satisfaction and managing financial records. This position offers the opportunity to work with a dedicated team in the hospitality industry, providing you with the tools and training needed to enhance your career. If you thrive in a dynamic environment and enjoy working with people, this overnight role is perfect for you. Apply today and take the next step in your hospitality journey!

Qualifications

• High school diploma or equivalent required; some college preferred.
• Previous hotel front desk or night audit experience is preferred.

Responsibilities

• Ensure every hotel guest has a pleasant stay and respond to inquiries.
• Verify, audit, and reconcile all financial records and transactions.

Skills

Customer Service

Communication Skills

Bookkeeping

Problem Solving

Education

High School Diploma

Some College

Tools

Reservation Software

Accounting Software

Computers

Job description

Our property is growing rapidly, and we are looking for a night auditor who loves working with people, possesses a strong commitment to customer satisfaction, and has bookkeeping experience! We provide the tools and training to bolster your hospitality career goals. If you are seeking an overnight position with a team of true professionals, apply today!

Responsibilities:

1. Make sure every hotel guest has a pleasant stay.
2. Respond to inquiries, process reservations and check-ins, delegate housekeeping, security, and service requests, resolve guest complaints, and perform other front office duties as required.
3. Compile and distribute daily, weekly, and monthly reports to the general manager, department heads, and hotel management.
4. Verify, audit, and reconcile all financial records such as room charges, cash drawer activity, credit card transactions, final bill preparation, room charges, and occupancy percentages.
5. Process additional administrative, bookkeeping, and accounting procedures as required.

Qualifications:

1. High school diploma or equivalent required; some college preferred.
2. Previous hotel front desk, hospitality, guest services, or night audit experience is preferred, but not required.
3. Proficiency with computers is required; experience with reservation and accounting software is desired.
4. Flexible overnight hours are required.
5. Great communication and excellent customer service skills are required.

Compensation:

$16 - $17 hourly