Hotel Manager - Luxury Desert Resort

Xanterra; California; On-site; USD 66,000 - 80,000; Full time

Benefits offered by this job

Employee housing

Free Death Valley National Park pass

Free meals (breakfast/lunch) and $4d D

On-site laundry facility

Career growth opportunities

Job summary

The Oasis at Death Valley, operated by Xanterra, is seeking a Hotel Manager to lead daily hotel operations in a premier resort setting. You will coordinate food & beverage, housekeeping and engineering to ensure smooth service and profitability.

The role requires strong leadership, strategic planning, and a focus on exceptional guest experiences, with a typical 40-hour work week and potential weekend/holiday shifts.

Qualifications

• 2+ years of management experience in a guest service setting.
• Prior experience as a Front Office Manager.
• Experience with front desk operating systems and telecommunications systems.
• Advanced computer skills to learn POS systems and other front office systems.

Responsibilities

• Oversee all hotel departments (front desk, housekeeping, food & beverage, maintenance, guest services) for peak performance.
• Develop and implement themed activities and entertainment to enhance guest satisfaction.
• Schedule Front Office staff to align with demand and optimize operations.
• Coordinate training for new and existing staff; conduct annual reviews and corrective actions as needed.
• Manage room inventory and prevent booking errors/oversells; liaise with Sales & Catering for campaigns.
• Address guest complaints promptly to maintain excellent service standards.

Skills

2+ years management

Front Office Manager experience

Front desk systems

Driver's license

AAA Diamond standards

People skills

Tools

POS systems

Job description

The Oasis at Death Valley, operated by Xanterra, is seeking a Hotel Manager to lead daily hotel operations in a premier resort setting. You will coordinate food & beverage, housekeeping and engineering to ensure smooth service and profitability.

The role requires strong leadership, strategic planning, and a focus on exceptional guest experiences, with a typical 40-hour work week and potential weekend/holiday shifts.