HOTEL MANAGER IN TRAINING

Town Pump Company; Shelby (MT); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

401(K)

Health insurance

Dental insurance

Vision insurance

Health Savings

Flex Spending Accounts

Paid time off

Education reimbursement

Job summary

Town Pump Hotel Group is seeking a motivated Hotel Manager in Training who will model our mission of Genuine Hospitality. The role involves cross-training with the General Manager and Assistant GM to cover hotel operations, including housekeeping, staffing, marketing, maintenance, guest experience, and food services.

You will interact with guests and staff professionally, complete brand training, uphold safety and confidentiality, and participate in profitability practices while maintaining

Qualifications

• Be proficient in hotel operations including housekeeping, staffing, marketing, maintenance, guest experience, and food services.
• Complete required brand training and certifications.
• Demonstrate an understanding of profitability.

Responsibilities

• Become proficient in every aspect of Hotel Operations including housekeeping, staffing, marketing, maintenance, guest experience, and food services; cross-training with the General Manager and Assistant GM to perform property duties.
• Interact with guests, co-workers, and management in a courteous, professional manner.
• Complete all required brand-specific training and certifications; model and supervise staff guest service and hospitality practices.
• Observe daily operational duties as demonstrated by the GM and AGM; report issues and ensure work orders are in place.
• Practice safe working conditions under OSHA guidelines.
• Maintain familiarity with emergency procedures for accidents, fire, bomb threats, weather, and illness of guests.
• Assist any department with heavy workload when needed.
• Maintain confidentiality of employee, guest, and company information.
• Maintain a valid Montana Driver’s License with acceptable driving record.

Job description

The Town Pump Hotel Group is looking for a motivated and outgoing Hotel Manager in Training who will model our mission statement “Genuine Hospitality from genuine people committed to providing comfort and service.” Town Pump is a growing company, with ever-increasing opportunities for career growth.

As a Hotel Manager In Training, You Will

• become proficient in every aspect of Hotel Operations including housekeeping, staffing, marketing, maintenance, guest experience, and food services. This position will cross-train with the General Manager and Assistant GM to perform Hotel property duties in accordance with Town Pump and brand operational standards.
• interact with guests, co-workers, and management in a courteous, professional manner, maintaining a business professional image while representing the company.
• complete all required company and brand-specific training and/or certifications, model and supervise staff guest service and hospitality practices, and demonstrate an understanding of profitability.
• observe daily operational duties as demonstrated by the GM and AGM, report all known issues with services, equipment, and property; ensure work orders are in place.
• practice safe working conditions for all employees and guests under Occupational Safety and Health Administration (OSHA) guidelines.
• maintain familiarity with all emergency procedures regarding accidents fire, bomb threats, phone, internet, security, weather, and illness of guests.
• assist any department where a heavy workload exists.
• maintain a high level of confidentiality of employee, guest, and company information per Town Pump expectations.
• maintain a valid Montana Driver’s License with acceptable driving record.

Town Pump offers many outstanding benefits including: 401(K), Health, Dental and Vision Insurance, Health Savings, Flex Spending Accounts, paid time off, and education reimbursement benefits.

Town Pump Inc. is proud to be an Equal Employment Opportunity (EEO) employer. We are committed to equal employment opportunities regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, age, citizenship, marital status, disability, or Veteran status.