Hotel Manager

Grand Continent Hotels Iowa LLC; Council Bluffs (IA); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Employee discounts

Paid time off

Benefits/Perks

Competitive wages

Career Growth Opportunities

Fun and Energetic Environment

Job summary

Grand Continent Hotels Iowa LLC in Council Bluffs, IA seeks a positive, experienced Hotel Manager to organize and oversee daily operations of its facilities. You will provide strategic direction and supervise a diverse workforce.

The Hotel Manager will be involved in every aspect of hotel operations, from handling customer complaints to strategizing and preparing reports, with a focus on delivering excellent customer experiences and a healthy team climate.

Qualifications

• Proven experience as a Hotel Manager is preferred.
• Proficiency in English; knowledge of additional languages is a plus.
• Excellent communication, organizational and time-management skills.

Responsibilities

• Oversee the work of all employees and set clear objectives
• Hire qualified personnel according to standards set forth by the company
• Organize and coordinate operations and allocate responsibilities to ensure maximum efficiency
• Manage budgets and expenses, analyze and report on financial information
• Develop and implement a strong marketing strategy to promote the hotel's services
• Communicate with customers when appropriate
• Resolve issues that arise with maintenance, equipment, and renovations
• Collaborate with outside entities including suppliers, vendors, event planners, and travel agencies
• Conduct regular inspections of the facility and uphold strict compliance with health and safety standards

Skills

Hotel management leadership

English proficiency

Customer-focused

Communication skills

Organizational skills

Education

Bachelor's degree in Hospitality Management or Business Administration

Job description

Benefits:

• Employee discounts
• Paid time off
• Benefits/Perks
• Competitive wages
• Career Growth Opportunities
• Fun and Energetic Environment

Job Summary

We are seeking a positive, friendly, and experienced Hotel Manager to organize and oversee daily operations of our facilities. As the Hotel Manager, you will provide strategic direction for the company and supervise the activities of our diverse workforce.

The Hotel Manager will be involved in every aspect of the hotel operations, from dealing with customer complaints to strategizing and preparing reports. The Hotel Manager must possess excellent communication skills and remain focused on ensuring both positive customer experiences and positive team/employee experiences. The ideal candidate is a team player as well as an effective leader, capable of leading by example and fostering a climate of cooperation and teamwork.

Responsibilities

• Oversee the work of all employees and set clear objectives
• Hire qualified personnel according to standards set forth by the company
• Organize and coordinate operations and allocate responsibilities to ensure maximum efficiency
• Manage budgets and expenses, analyze and report on financial information
• Develop and implement a strong marketing strategy to promote the hotel's services
• Communicate with customers when appropriate
• Resolve issues that arise with maintenance, equipment, and renovations
• Collaborate with outside entities including suppliers, vendors, event planners, and travel agencies
• Conduct regular inspections of the facility and uphold strict compliance with health and safety standards

Qualifications

• Proven experience as a Hotel Manager is preferred
• Familiarity with hospitality industry standards
• Proficiency in English; knowledge of additional languages is a plus
• Well-versed in hotel management best practices and relevant laws/guidelines
• Ability to resolve issues with a customer-focused orientation
• An outgoing personality
• Excellent communication skills
• Strong organizational and time-management skills
• Bachelor's degree in Hospitality Management, Business Administration, or relevant field is preferred