Hotel Maintenance Technician - Guest-Focused Upkeep & Safety

emergemarket.com; Saint Cloud (MN); On-site; USD 27,552 - 38,572; Full time

Job summary

Emerge Market is seeking a Maintenance Associate to keep a hotel property clean, safe, and well-maintained, maximizing guest satisfaction within budget. You will inspect operating systems, perform preventive maintenance on HVAC, plumbing, and electrical systems, manage supplies, and coordinate with the general manager on outside contractors when needed.

This role requires excellent guest service, reliability, and the ability to follow instructions, with duties extending to grounds upkeep, safety

Qualifications

• Must provide professional and courteous guest service.
• Must manage time well with minimal supervision.
• Must be organized with strong attention to detail.
• Must understand and follow verbal/written instructions and communicate clearly.
• General mechanical/electrical knowledge and ability to work with HVAC, refrigeration, and plumbing systems.
• Must prioritize work and minimize disruption to guests.
• Must operate small equipment.
• Willing to obtain CPO certification after hire if required.
• Previous maintenance experience is preferred but not required.

Responsibilities

• Assists all guests in a professional and courteous manner.
• Performs duties in a cost-effective way within budget.
• Inspects hotel operating systems to ensure proper, efficient, and safe operation.
• Responds promptly to guest problems and informs relevant parties when resolved.
• Performs maintenance and repairs of mechanical/electrical, HVAC, refrigeration, plumbing systems, and building components; advises on outside contractors as needed.
• Maintains grounds, landscaping, and parking areas.
• Performs RPM schedule to meet brand standards for guest rooms.
• Performs painting, carpentry, plumbing, carpet cleaning, and other tasks as needed.
• Maintains inventories of supplies and ensures adequate quality and quantity.
• Keeps storage areas, shops, and mechanical areas clean, safe, and secure.
• Gains working knowledge of the property to respond to guest questions.
• Follows hotel safety and security procedures for a safe environment for staff and guests.
• Keeps supervisor informed of significant issues for prompt corrective action.
• Performs other duties as assigned.

Skills

Guest service

Time management

Organization

Communication

Mechanical knowledge

Prioritize tasks

Small equipment

CPO certification

Maintenance experience

Job description

Emerge Market is seeking a Maintenance Associate to keep a hotel property clean, safe, and well-maintained, maximizing guest satisfaction within budget. You will inspect operating systems, perform preventive maintenance on HVAC, plumbing, and electrical systems, manage supplies, and coordinate with the general manager on outside contractors when needed.

This role requires excellent guest service, reliability, and the ability to follow instructions, with duties extending to grounds upkeep, safety