Hotel Maintenance Technician — Guest-Focused, Full-Time

Poppy Bank; Statesville (NC); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

401(k) Fidelity plan with companymatch

Paid time off

Life insurance

Hotel discounts worldwide

Job summary

Join the Fairfield Inn & Suites by Marriott Statesville, a Strand Hospitality managed hotel. The Maintenance Assistant supports general maintenance with a guest-centric approach.

Full-time role with competitive benefits including medical plans, paid time off, 401(k) with company match, life insurance, and discounts at hotels worldwide. Responsibilities include completing PM programs, performing repairs across rooms and facilities, safety-conscious tasks, daily log checks, guest issue response,

Qualifications

• Must have excellent customer service skills with guests and co-workers.

Responsibilities

• Complete Preventative Maintenance (PM) Program on a timely basis, by reviewing the PM checklist for each hotel room and performing tasks to return the room to “like new” status.
• Ensure Preventative Maintenance repairs are done on lighting, electrical circuits and wiring, plumbing, HVAC, guest room walls, appliances, doors and locks, furniture, carpet stains, and floor coverings.
• Practice safe work habits such as proper lifting, use of ladders and safe chemical handling.
• Check the log at the front desk every morning for maintenance issues that need immediate attention.
• Respond to guest concerns if requested by guest services or directly by the guest.
• Clear trash and empty trash containers daily.
• Sweep and clean sidewalks and internal and external stairs as needed.
• Clear debris from parking lot, landscaping, and dumpster area daily.
• Ensure that exterior building and grounds are clean by use of a pressure washer and blower.
• Paint walls, ceilings, doors, and window trim as needed.
• Maintain a clean, organized maintenance workshop and storeroom.
• Complete duties and confirm on daily checklist as assigned.
• Various other duties assigned by Supervisor.

Skills

Customer service

Job description

Join the Fairfield Inn & Suites by Marriott Statesville, a Strand Hospitality managed hotel. The Maintenance Assistant supports general maintenance with a guest-centric approach.

Full-time role with competitive benefits including medical plans, paid time off, 401(k) with company match, life insurance, and discounts at hotels worldwide. Responsibilities include completing PM programs, performing repairs across rooms and facilities, safety-conscious tasks, daily log checks, guest issue response,