Hotel Maintenance & Guest Experience Specialist

Poppy Bank; Conway (SC); On-site; USD 23,000 - 26,000; Part time

Benefits offered by this job

401(k) match

Life insurance

Discounts on hotels and experiences

Job summary

Fairfield Inn and Suites Coastal Carolina Conway is seeking a Maintenance Assistant to support general maintenance with guest satisfaction in mind. You will interact with guests and maintain a clean, safe property.

The role includes PM inspections, repairs across lighting, plumbing, HVAC, painting, and facilities upkeep. A strong focus on customer service is essential, with physical tasks and weekend coverage as needed.

Qualifications

• Excellent customer service skills with guests and coworkers.

Responsibilities

• Complete Preventative Maintenance (PM) Program on a timely basis by reviewing the PM checklist for each hotel room and performing tasks to return the room to a 'like new' status.
• Ensure Preventative Maintenance repairs are done on lighting, electrical circuits and wiring, plumbing, HVAC, guest room walls, appliances, doors and locks, furniture, carpet stains, and floor coverings.
• Practice safe work habits such as proper lifting, use of ladders and safe chemical handling.
• Check the log at the front desk every morning for maintenance issues that need immediate attention.
• Respond to guest concerns if requested by guest services or directly by the guest.
• Clear trash and empty trash containers daily.
• Sweep and clean sidewalks and internal and external stairs as needed.
• Clear debris from parking lot, landscaping, and dumpster area daily.
• Ensure that exterior building and grounds are clean by use of a pressure washer and blower.
• Paint walls, ceilings, doors, and window trim as needed.
• Maintain a clean, organized maintenance workshop and storeroom.
• Complete duties and confirm on daily checklist as assigned.
• Various other duties assigned by Supervisor.

Skills

Customer service

Driving ability

Job description

Fairfield Inn and Suites Coastal Carolina Conway is seeking a Maintenance Assistant to support general maintenance with guest satisfaction in mind. You will interact with guests and maintain a clean, safe property.

The role includes PM inspections, repairs across lighting, plumbing, HVAC, painting, and facilities upkeep. A strong focus on customer service is essential, with physical tasks and weekend coverage as needed.