Hotel Maintenance Technician

MCR Hotels; Lillington (NC); On-site; USD 35,000 - 55,000; Full time

Job summary

Join a dynamic team as a Hotel Maintenance Technician at an established hotel operator known for its innovative approach in the hospitality industry. In this role, you'll be responsible for ensuring the smooth operation and maintenance of hotel facilities, engaging with guests and staff effectively, and contributing to a safe and welcoming environment. With opportunities for career advancement, competitive pay, and a range of benefits including health insurance and hotel discounts, this position is perfect for someone eager to grow in a supportive setting. Your skills will be vital in maintaining the high standards of guest satisfaction that this renowned company is known for.

Benefits

Hotel discounts

Weekly pay

Paid time off

Retirement options

Referral bonuses

Career advancement opportunities

Health, dental, and vision insurance

Qualifications

• Must be 18 years or older and have a positive attitude.
• Strong communication skills are essential for this role.
• Proficient in maintenance tools and equipment.

Responsibilities

• Assist with the operation, maintenance, and repair of hotel equipment.
• Participate in preventative maintenance and ensure safety protocols.
• Collaborate with vendors for repair activities and maintain inventory.

Skills

Basic maintenance skills

Verbal and written communication

Proficient in hand tools and power tools

Ability to react quickly in emergencies

Reasoning abilities

Education

Technical, trade, or vocational school degree

Tools

Windows operating systems

Spreadsheets

Word processing software

Job description

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The Maintenance Technician at the Hampton Inn Dunn is responsible for assisting with the operation, maintenance, service, and repair of equipment as assigned.

Essential Functions

1. Participate in the preventative maintenance program.
2. Perform tasks in a safe and efficient manner.
3. Assist with the operation, maintenance, and repair of equipment in guest rooms, public spaces, and hotel facilities.
4. Communicate effectively and professionally with guests, co-workers, and supervisors.
5. Ensure all fire and safety inspections and protocols are completed, and address any discrepancies.
6. Collaborate with vendors and suppliers regarding repair activities, scope, products, and materials.
7. Obtain pricing, bids, or develop cost estimates as needed.
8. Monitor tools, supplies, and inventories of the maintenance department.
9. Place orders with approved vendors as needed.
10. Maintain working spaces in a safe and clean condition.
11. Communicate directly with the front desk for guest service requests, with housekeeping for work orders, and with the General Manager for orders and projects.
12. Carry all necessary equipment to perform work tasks.
13. Perform other tasks/jobs as assigned by the supervisor or manager.
14. Perform other duties as assigned.

Minimum Qualifications

1. Must have a positive attitude and willingness to learn.
2. Strong verbal and written communication skills.
li>Ability to react quickly and calmly in emergency situations.
3. Utilize reasoning abilities effectively.
4. Basic maintenance skills required.
5. Proficient in use of hand tools, power tools, and test equipment.
6. Proficient in Windows operating systems, company-approved spreadsheets, and word processing.
7. Ability to convey information and ideas clearly.
8. Desire to serve all guests.
9. Must be 18 years of age or older.

Preferred Qualifications

1. Technical, trade, or vocational school degree.
2. Trade license in plumbing, electrical, HVAC, carpentry, etc., preferred.
3. At least 2 years of relevant experience.
4. Carry all equipment (keys, phones, pager, tools, radio) to maintain readiness.
5. Experience in hotel, apartment, or related field.

Our Company

• MCR is the 3rd-largest hotel owner-operator in the United States.
• Founded in 2006, with offices in NYC, Dallas, Chicago, and Richmond, VA.
• MCR manages a $5.0 billion portfolio of 148 hotels with over 22,000 guestrooms across 37 states and 106 cities.
• Over 7,000 team members nationwide, operating under Marriott, Hilton, and independent brands.
• Recognized as one of Fast Company’s 10 Most Innovative Travel Companies of 2020.
• Recipient of multiple awards including Marriott Partnership Circle and Hilton Legacy Award.

What We Offer / What's in It for You?

• Hotel discounts
• Weekly pay
• Paid time off
• Retirement options
• Referral bonuses
• Career advancement opportunities
• Health, dental, and vision insurance (after 30 days for full-time employees)