Hotel Maintenance Tech: Upkeep, Guest Experience

TownePlace Suites Orlando Downtown; Orlando (FL); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Paid Time Off

Health insurance

401(k) with employer match

Exclusive hotel discounts

Career growth opportunities

Volunteer time and lifestyle discount

Job summary

TownePlace Suites Orlando Downtown, part of Naples Hotel Group, is seeking a Maintenance Helper to join our team in Orlando, FL. The role supports maintenance operations, handling routine repairs and upkeep across hotel systems to ensure safe, functional facilities and brand standards.

You will work with the Chief Engineer or Maintenance Supervisor to complete work orders and preventive maintenance tasks. The position requires a willingness to assist with plumbing, electrical, HVAC, lighting,

Qualifications

• Must communicate clearly and professionally with guests and staff.
• Basic working knowledge of plumbing, electrical, HVAC, refrigeration, carpentry, painting, drywall, and general maintenance repairs.
• Ability to follow written instructions, work orders, and safety procedures accurately.
• Must be reliable, self-directed, and capable of working with minimal supervision.
• Basic computer proficiency, including use of a keyboard and navigating digital maintenance platforms.
• Prior hotel maintenance or facility support experience preferred but not required.
• Must be able to work a flexible schedule, including weekends, holidays, and emergency on-call shifts based on business demands.

Responsibilities

• Inspect the property daily for safety hazards, needed repairs, and maintenance concerns.
• Complete routine maintenance tasks across guest rooms, public areas, back-of-house spaces, and building systems, including HVAC, plumbing, electrical, lighting, refrigeration, and water treatment.
• Maintain landscaping and building exteriors as needed, including painting, lawn care, and general upkeep.
• Ensure the swimming pool is properly maintained, including water clarity, chemical balance, and cleanliness.
• Use the hotel's digital work order platform to receive, prioritize, and track maintenance tasks.
• Log completed work orders promptly and accurately.
• Complete required shift paperwork and maintenance logs as directed.
• Support preventive maintenance programs for hotel rooms, kitchen equipment, meeting spaces, mechanical systems, and public areas.
• Keep maintenance closets, tool storage, and workspaces clean, organized, and stocked.
• Monitor and report supply or equipment needs to the Chief Engineer.
• Greet guests warmly and respond to guest needs with professionalism and urgency.
• Follow established procedures for reporting and securing lost and found items.
• Comply with all hotel safety and security procedures, including emergency response, key control, and guest confidentiality.
• Immediately report any safety concerns, accidents, or injuries to leadership.
• Complete all required safety training and certifications.
• Must maintain a professional appearance in accordance with company standards.

Skills

Clear communication

Basic maintenance skills

Self-directed

Safety procedures

Computer literacy

Flexibility

Tools

Digital maintenance platforms

Job description

TownePlace Suites Orlando Downtown, part of Naples Hotel Group, is seeking a Maintenance Helper to join our team in Orlando, FL. The role supports maintenance operations, handling routine repairs and upkeep across hotel systems to ensure safe, functional facilities and brand standards.

You will work with the Chief Engineer or Maintenance Supervisor to complete work orders and preventive maintenance tasks. The position requires a willingness to assist with plumbing, electrical, HVAC, lighting,