Hotel Maintenance Engineer: HVAC, Safety, Guest Experience

Holiday Inn Express Blowing Rock; Blowing Rock (NC); On-site; USD 42,000 - 52,000; Full time

Job summary

Holiday Inn Express Blowing Rock in Blowing Rock, NC is seeking a Maintenance Engineer to ensure hotel engineering standards, safety, and reliable operation of HVAC, plumbing, electrical and building systems. You will perform preventive maintenance, respond to guest repair requests, manage work orders, maintain inventory, and coordinate with the Facilities Manager.

Ability to work varied shifts, weekend/holiday hours, and provide courteous service is required.

Qualifications

• High school diploma or related vocational training.
• At least 1 year maintenance experience (preferably at a hotel).
• Must be able to lift heavy objects.
• Must speak fluent English (other languages such as Spanish preferred).
• In depth knowledge of HVAC / PTAC units, plumbing, electrical, and general carpentry (tile, carpet, sheet rock, etc.).
• CPO certification – if the hotel has a pool, a Certified Pool Operator license would be ideal.

Responsibilities

• Carry out a preventive maintenance program to ensure the hotel is maintained and in service for guests (lighting, refrigeration, heating, air-conditioning, water treatment systems, pools, etc.).
• Perform preventative maintenance, repairs or make recommendations for repairs of all mechanical/electrical, HVAC, refrigeration, and plumbing systems, all building components and furniture, fixtures, and equipment.
• Maintain a clean and organized environment in the maintenance room.
• Send a daily end of the day activity and accomplishment email to the Facilities Manager, General Manager and a copy to the Opal Director of Operations.
• Understand and be able to use the property management system and facilities management software (i.e., Logistics) to communicate each day’s activities.
• Have a good understanding of all of hotel operating procedures.
• Perform, administer, and document preventative maintenance programs.
• Complete work orders on a timely basis.
• Respond to and attend to guest repair requests. Communicate with guests to resolve maintenance issues.
• Test, troubleshoot, and perform basic repair on all types of equipment, including plumbing, electrical, components, and other guest room items.
• Perform pool / spa repairs and daily maintenance.
• Maintain maintenance inventory and requisition parts and supplies as needed.
• Inform the Facilities Manager of any unique situations, or unusual developments in maintenance operations.
• Be willing and able to work any shift, including audit and fill in when other employees are not able to work their scheduled shift.
• Promote goodwill by being courteous, friendly, and helpful to guests, managers and all other associates.
• Willing to take responsibility and accountability
• Team player
• Willing to work on weekends and holidays if required
• Well-groomed and professional appearance

Skills

HVAC knowledge

Electrical knowledge

Plumbing knowledge

Carpentry skills

Fluent English

Education

High school diploma or related vocational training

Job description

Holiday Inn Express Blowing Rock in Blowing Rock, NC is seeking a Maintenance Engineer to ensure hotel engineering standards, safety, and reliable operation of HVAC, plumbing, electrical and building systems. You will perform preventive maintenance, respond to guest repair requests, manage work orders, maintain inventory, and coordinate with the Facilities Manager.

Ability to work varied shifts, weekend/holiday hours, and provide courteous service is required.