Hotel Maintenance Engineer — Guest-Focused Upkeep & Repairs

The Drake Oak Brook, Autograph Collection; Oak Brook (IL); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Insurance enrollment

Paid time off

Holiday pay

401(k) enrollment after 30 days

Hotel discounts

Travel discounts

Professional development

Job summary

The Drake Oak Brook, Autograph Collection is seeking a Maintenance Engineer to keep the hotel facilities and systems running smoothly. You will perform preventive maintenance, address guest-reported issues, and coordinate with hotel departments to ensure timely responses.

You will repair plumbing, electrical, carpentry, and related systems while maintaining a high level of professionalism in alignment with brand standards.

Qualifications

• 2+ years of maintenance experience, preferably in a hotel or similar facility.
• High School diploma or equivalency education certificate required.
• Electrical and/or plumbing certification preferred.
• Valid driver’s license may be required.

Responsibilities

• Proactively maintain the physical building structure, building systems, and equipment by performing preventative and routine maintenance.
• Complete grounds and custodial work as needed or assigned.
• Use tools and other power equipment, following all manufacturer and other safety guidelines to ensure safety of self and others.
• Complete needed or assigned building, equipment, or room repairs including but not limited to plumbing, painting, carpentry, sheetrock, and electrical work.
• Prioritize repairs or maintenance needs that may inconvenience or negatively impact the experience of hotel guests.
• Effectively communicate with hotel departments to ensure timely response and completion of maintenance needs.
• Listen to guests and empathize with their challenges. When necessary, notify other departments and act on guests concerns.
• Always maintain professionalism consistent with hotel brand and company expectations.
• Know, maintain, and communicate hotel emergency procedures; inform and assist guests or hotel operations in emergencies.
• If applicable, maintain balance and security of house bank and accurately log all transactions.

Skills

Maintenance experience

Communication skills

Driver's license

Education

High School diploma or equivalent

Electrical/plumbing certification

Job description

The Drake Oak Brook, Autograph Collection is seeking a Maintenance Engineer to keep the hotel facilities and systems running smoothly. You will perform preventive maintenance, address guest-reported issues, and coordinate with hotel departments to ensure timely responses.

You will repair plumbing, electrical, carpentry, and related systems while maintaining a high level of professionalism in alignment with brand standards.