Hotel Maintenance Engineer – Guest-Focused

mcrhotels.com; Newark (NJ); On-site; USD 50,000 - 75,000; Full time

Job summary

Courtyard by Marriott Newark Downtown is seeking a Maintenance Engineer to perform hotel maintenance and safety tasks. You will respond to repair requests, follow PM schedules, and ensure clean, safe work areas while providing attentive guest service.

Ideal candidates have 2+ years in facilities, hospitality or related fields, with a can-do attitude and strong communication skills. Flexible schedule and on-site work at Newark, NJ are required.

Qualifications

• Must have a positive attitude and willingness to learn.
• Must understand and follow established guidelines and procedures.
• Must work well under stressful, high-pressure situations.
• Must listen, understand, clarify, and resolve concerns of coworkers and guests.
• Must convey information and ideas clearly.
• Must have a desire to serve all guests.
• Must be 18 years of age or older.
• Must be willing to work a varied schedule including evenings, nights, weekends and holidays.
• Clock-in/Out on time and clock out at the scheduled end time; never work off the clock.
• Breaks: Clock in/out at the designated times.
• Call outs: Provide sufficient notice as directed by your supervisor when calling out.

Responsibilities

• Respond to guest repair requests and document completion through the electronic work order platform.
• Maintain room and public space Preventative Maintenance (PM) up to date and on schedule per PM program.
• Ensure safety measures are followed and report emergencies per checklist; handle life safety concerns with supervisor guidance.
• Conduct full property walks at the beginning and end of each shift; note and complete maintenance needs.
• Keep maintenance areas clean and well-organized during shift and prior to departure.

Skills

Can-Do Attitude

Follow Guidelines

Communication Skills

Listening & Conflict Resolution

Handle Pace & Pressure

Hospitality & Guest Service

Schedule & Travel

Clock-in/Out

Breaks

Calling Out

Education

Technical, Trade or Vocational school degree preferred

Job description

Courtyard by Marriott Newark Downtown is seeking a Maintenance Engineer to perform hotel maintenance and safety tasks. You will respond to repair requests, follow PM schedules, and ensure clean, safe work areas while providing attentive guest service.

Ideal candidates have 2+ years in facilities, hospitality or related fields, with a can-do attitude and strong communication skills. Flexible schedule and on-site work at Newark, NJ are required.