Hotel Maintenance Engineer | Guest-Experience Focus

StepStone Hospitality; Arlington (VA); Hybrid; USD 52,000 - 66,000; Full time

Job summary

StepStone Hospitality in Arlington, VA is seeking a Hotel Engineer with proven hotel maintenance experience to ensure smooth operation of our property and guest comfort.

You will perform routine and preventive maintenance, respond to guest requests, coordinate with housekeeping and management, and uphold safety and quality standards, including HVAC, plumbing, electrical tasks, and general repairs.

Qualifications

• High school diploma or equivalent.
• Previous experience in hotel maintenance and guest services preferred.
• Strong communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Knowledge of basic maintenance and repair techniques.
• Ability to lift and carry heavy objects.
• Must be available to work flexible hours, including weekends and holidays.

Responsibilities

• Assist with maintaining the hotel by performing minor and routine painting, plumbing, electrical wiring, and other related maintenance activities.
• Replace air conditioner filters and tend to air conditioners, cooling towers, and boilers to provide heat, cool air, and hot water for guests.
• Tend to the pool area including chemical balancing, cleaning, and other related tasks.
• Maintain standards of quality guest service and increase the level of guest satisfaction by delivering an exceptional product through employee development.
• Respond and resolve guest requests, complaints, or questions in a courteous and timely manner.
• Must have a comprehensive knowledge of the English language to effectively communicate with guests, associates, and management.

Skills

Strong communication

Teamwork

Guest services

Education

High school diploma

Job description

StepStone Hospitality in Arlington, VA is seeking a Hotel Engineer with proven hotel maintenance experience to ensure smooth operation of our property and guest comfort.

You will perform routine and preventive maintenance, respond to guest requests, coordinate with housekeeping and management, and uphold safety and quality standards, including HVAC, plumbing, electrical tasks, and general repairs.