Hotel Maintenance Engineer — Benefits & Growth

Smoky Mountain Resorts; Pigeon Forge (TN); On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Paid time off

Sick time

Maternity/Paternity leave

401k with company match

Employee discounts

Tuition reimbursement

Job summary

Smoky Mountain Resorts is seeking a Hotel Engineer to oversee daily maintenance of guest rooms, common areas, waterpark, and grounds. Responsibilities include completing work orders, safety compliance, and preventative maintenance to uphold our level of legendary service.

The role requires physical fitness, teamwork, and strong English communication. Shift options and peak-season hours may apply, with potential 2nd shift premium. Competitive benefits and growth opportunities available.

Qualifications

• High school diploma or equivalent.
• 1 year maintenance experience preferred.
• HVAC experience preferred.
• Hospitality experience preferred.
• Fun and energetic.
• Ability to work as a team.
• Willingness to step out of your comfort zone.
• Valid driver’s license and ability to be on company insurance.
• Hours and shifts vary; willingness to work weekends/holidays.

Responsibilities

• Complete all work orders as reported through the property management computer system.
• Complete Daily and Weekly reports and checklists as assigned.
• Ensure efficient operation of the maintenance department by following all policies and procedures.
• Respond to action items and guest related items or problems promptly and effectively to prevent reoccurrence.
• Adhere to all safety policies and procedures.
• Meet preventative maintenance goals for each period.
• Maintain pools and waterpark chemicals, equipment, and areas to company standards.
• Communicate with supervisor and property managers regarding projects, inventory, emergency maintenance issues, and guest impact items.
• Collaborate with fellow team members to bring energy and fun to the newly created and themed activities space.
• Host a safe and interactive environment that all kids and families can enjoy.

Skills

Physical fitness

Fast-paced work

Customer service culture

English fluency

Organizational skills

Time management

Conflict resolution

Education

High school diploma or equivalent

1 year maintenance experience preferred

HVAC experience preferred

Hospitality experience preferred

Willingness to learn

Job description

Smoky Mountain Resorts is seeking a Hotel Engineer to oversee daily maintenance of guest rooms, common areas, waterpark, and grounds. Responsibilities include completing work orders, safety compliance, and preventative maintenance to uphold our level of legendary service.

The role requires physical fitness, teamwork, and strong English communication. Shift options and peak-season hours may apply, with potential 2nd shift premium. Competitive benefits and growth opportunities available.