Hotel Leadership: Assistant General Manager | Daily Pay

Tharaldson Hospitality Management LLC; Lake Forest, Northern (CA, KY); Hybrid; USD 70,000 - 76,000; Full time

Benefits offered by this job

Employee hotel discounts

Daily Pay option

Medical, Dental, Vision, 401(k), and P

Profit Sharing

Paid Vacation

Job summary

Tharaldson Hospitality Management is seeking an experienced Assistant General Manager for TownePlace Suites in Lake Forest, California. This hands-on leadership role oversees daily hotel operations, drives guest satisfaction, and partners with the General Manager to achieve financial and service excellence.

You will recruit and develop teammates, manage scheduling and payroll, ensure brand standards, and lead safety and training initiatives while maintaining a positive, guest-focused culture.

Qualifications

• One (1) year or more of hotel leadership experience preferred.
• Previous Assistant General Manager, Operations Manager, or Front Office Manager experience preferred.
• Marriott brand experience strongly preferred.
• Knowledge of hotel operations, scheduling, inventory management, ordering, and labor management.
• Strong leadership, communication, problem-solving, and organizational skills.
• Passion for delivering exceptional guest service and developing successful teams.
• Valid driver's license.
• Flexible schedule, including evenings, weekends, and holidays as business demands.
• Associate degree in Hospitality Management, Business, or a related field preferred, or an equivalent combination of education and experience.

Responsibilities

• Assist in leading the daily operations of the hotel while maintaining exceptional guest satisfaction.
• Supervise, coach, and develop associates to ensure outstanding service and operational excellence.
• Recruit, interview, onboard, train, and retain talented team members.
• Conduct brand-specific, operational, and safety training.
• Assist with scheduling, staffing, labor management, and payroll oversight.
• Support performance management through coaching, evaluations, recognition, and corrective action when necessary.
• Ensure compliance with company policies, brand standards, safety procedures, and operating guidelines.
• Resolve guest concerns quickly and professionally to create memorable guest experiences.
• Maintain accurate operational, financial, and administrative records.
• Assist with cash management, billing, reporting, and daily hotel operations.
• Support local sales initiatives and marketing efforts to maximize occupancy and revenue.
• Foster teamwork and maintain a positive, service-focused culture.
• Serve as Manager on Duty and perform the responsibilities of the General Manager during their absence.
• Support all hotel departments as business needs require.
• Perform all other duties as assigned.

Skills

Leadership

Communication

Problem-solving

Organizational skills

Customer service

Education

Associate degree in Hospitality Management, Business, or a related field

Job description

Tharaldson Hospitality Management is seeking an experienced Assistant General Manager for TownePlace Suites in Lake Forest, California. This hands-on leadership role oversees daily hotel operations, drives guest satisfaction, and partners with the General Manager to achieve financial and service excellence.

You will recruit and develop teammates, manage scheduling and payroll, ensure brand standards, and lead safety and training initiatives while maintaining a positive, guest-focused culture.