Hotel Laundry & Uniform Supervisor

Benchmark Hospitality at DU; Roanoke (TX); On-site; USD 24,000 - 34,000; Full time

Benefits offered by this job

Weekly pay

Tuition Reimbursement

Free parking on-site

Employee discounts

Job summary

Pyramid Global Hospitality at Deloitte University Hotel & Conference Center seeks a Uniform Supervisor to oversee Laundry and Uniform Room operations. This full-time role involves supervising attendants, training, and ensuring efficient garment processing.

The position emphasizes inventory management, quality audits, and staff coaching to maintain high service standards across our property in Westlake, Texas.

Qualifications

• Previous supervisory experience in hotel housekeeping or Laundry preferred.
• Experience in hospitality or laundry operations required.

Responsibilities

• Oversee training of Uniform and Laundry Attendants.
• Issue, track, and press uniforms and linen.
• Conduct quality audits and replace worn garments.
• Maintain inventory par levels and submit restock recommendations.
• Coach staff and participate in performance reviews.

Skills

Supervisory experience

Hospitality operations

Inventory management

Tools

Microsoft Outlook

Excel

Word

PowerPoint

Job description

Pyramid Global Hospitality is a leading hospitality management company with a portfolio of more than 200 hotels and resorts and over 18,000 associates across the United States, Caribbean, and Europe. Our platform includes Benchmark Resorts & Hotels, a collection of distinctive independent properties; Axiom Hospitality, our European hotel management company; and PYRAMIDWORKS, which provides integrated workplace and facilities services. With corporate offices in Boston, The Woodlands, Texas, and London, Pyramid combines global scale with a hand-on approach focused on exceptional service, operational excellence, and long-term partnerships.

At Pyramid, our people are at the heart of everything we do. We are committed to creating an environment where associates are respected, supported, and empowered to grow their careers. Team members have the opportunity to collaborate directly with experienced leaders, take on meaningful stretch assignments, and gain exposure to a diverse portfolio of properties, brands, and markets. Whether you are beginning your hospitality career or bringing years of experience, you'll find opportunities to learn, develop, and make an impact.

Our commitment to associates, guests, owners, and the communities we serve has helped make Pyramid and our properties among the most recognized in hospitality. From being named among the best places to work by respected publications such as USA Today, The Boston Globe, and The Houston Chronicle to earning top travel accolades from Travel + Leisure, Condé Nast Traveler, Forbes Travel Guide, and U.S. News & World Report, these recognitions reflect the culture, service excellence, and commitment to people that define the Pyramid experience.

About Our Property

Deloitte University Hotel & Conference Center - Benchmark Hospitality

• High-end private hotel and conference center called Deloitte University. Closed to the public.
• 1,400 hotel rooms - all single occupancy, no suites.
• Nine restaurants and lounges including a Starbucks and Seattle's Best Coffee, and three sit down restaurants.
• 200,000 square feet of meeting space - Ballrooms, Amphitheater and classrooms.
• Fitness Center, jogging trails and sports fields (all available to our associates to use!)
• All professional clientele. No weddings, holiday parties, school groups, or other social-type events.
• Located in Westlake, Texas - near Keller, Southlake, and Roanoke.
• For more information about our property, check our website: BenchmarkHotelDFW.com
• Property is managed by Benchmark Hospitality at Deloitte University.

Benefits & Perks

• Awesome Employee Focused Culture with many Associate Events!
• Closed many weekends and most holidays - 10 days of holiday pay.
• Up to 14 Vacation & Sick days per year.
• Weekly pay!
• Leadership and Career development programs. Many opportunities to grow and transfer to new positions.
• Free Lunch in our newly remodeled Associate Cafeteria.
• Eligible for Medical Insurance and other awesome benefits within 30 days of employment.
• Employer matching 401k.
• Tuition Reimbursement.
• Free parking on-site.
• Free uniforms and we will clean them!
• Benchmark Hospitality hotel discounts.

#PGH-DU #PGH-BMC Benchmark Hospitality

What You Will Have An Opportunity To Do

BASIC FUNCTION: The Uniform Supervisor is responsible for overseeing the proper and smooth operation of the Laundry and Uniform Room operations.

• Status: Full-Time
• Availability: Full Availability
• Pay: $21 per hour.
• Location: Benchmark Hospitality at Deloitte University Hotel & Conference Center

Essential Functions

• This is a working Supervisor position who will work alongside of the Uniform and Laundry Attendants.
• Responsible for all training of Uniform and Laundry Attendants.
• Responsible for issuing, tracking, organizing, washing, and pressing uniforms for all uniforms and linen such as sheets, napkins, tablecloths, and terry.
• Assist with conducting quality audits to ensure all items are in good condition. Replace worn garments as needed and record linen and terry discard.
• Ensure that there is always a well‑maintained par level of all inventory.
• Conduct inventory and submit order recommendations to the Rooms Operations Manager so that par levels are always maintained.
• Assist employees with uniform issues ranging from quality, sizing, and fittings.
• Coach and counsel Laundry and Uniform Attendants, as needed.
• Assist with performance reviews for Landry and Uniform employees with the guidance of the Rooms Operations Manager.

Job Category: DUCareersInHotel

What are we looking for?

• Previous supervisory experience in hotel housekeeping or Laundry preferred.
• Experience in the hospitality or laundry industry required. Preferably in Laundry or Housekeeping operations of a hotel.
• Basic computer skills. Basic knowledge of Microsoft Outlook and Excel required. Microsoft Word and PowerPoint experience desirable.
• Computer experience with an Inventory system desirable.

Compensation

$21

$21

Pyramid Global Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations.