Hotel Laundry Technician: Elevate Guest Comfort

Valor Hospitality Partners, LLC; Cincinnati, Northern (OH, KY); Hybrid; USD 28,000 - 35,000; Full time

Benefits offered by this job

Competitive Salary

Daily Pay

Team Member Hotel Discount Program

Uniforms Provided for most positions

Health, Dental, Vision, Life Insurance

Paid PTO

401k with employer match

Food and Beverage Discounts

Tuition Reimbursement

Job summary

Valor Hospitality Partners, LLC is seeking a Laundry Attendant in Cincinnati, OH to process soiled linen, operate industrial laundry equipment, and ensure high-quality output. You will assist with guest requests, report equipment issues, and maintain a clean, safe work area while delivering courteous service across shifts.

The role emphasizes accuracy with linen handling, adherence to SOPs, and proactive communication with supervisors to support hotel operations and guest satisfaction.

Qualifications

• High school diploma or equivalent.
• No prior experience required for the position.
• Ability to recognize and work with numbers.
• Operate industrial laundry equipment.
• Communicate information, respond to questions, and provide directions and hotel services to guests, vendors, staff members and management.

Responsibilities

• Receive, sort and weigh soiled linen; place into appropriate containers.
• Process sorted linen utilizing the washers, dryers, sheet spreaders, ironers, and feeder/folders ensuring finished-product is inspected and meets quality standards.
• Turn in all articles found in Laundry Chute/Department to the Supervisor to log in Lost and Found.
• Fulfill guest requests and handle guest problems/complaints to achieve guest satisfaction.
• Report any malfunctioning or damaged equipment, or mechanical problems to the Supervisor.
• Notify supervisor of supplies needed, damaged linens or hazards to the department to ensure laundry operation is running at maximum efficiency level.
• Maintain assigned work area in a clean and safe condition.
• Maintains a friendly, cheerful and courteous demeanor at all times.
• Perform other duties as assigned, requested or deemed necessary by management

Skills

High school diploma or equivalent

No prior experience required

Ability to recognize numbers

Operate industrial laundry equipment

Communicate information

Education

High school diploma or equivalent

Job description

Valor Hospitality Partners, LLC is seeking a Laundry Attendant in Cincinnati, OH to process soiled linen, operate industrial laundry equipment, and ensure high-quality output. You will assist with guest requests, report equipment issues, and maintain a clean, safe work area while delivering courteous service across shifts.

The role emphasizes accuracy with linen handling, adherence to SOPs, and proactive communication with supervisors to support hotel operations and guest satisfaction.