Hotel Indigo Baltimore - Night Auditor (part time)

Remington Hospitality; Baltimore (MD); On-site; USD 42,000 - 54,000; Full time

Job summary

Remington Hospitality in Baltimore is seeking a dedicated Front Office Night Auditor to oversee daily front office auditing across the hotel and its outlets.

You will review room and tax postings for accuracy, correct errors promptly, and ensure house charges are posted timely; backups of the system are required.

Responsibilities include managing check-ins/outs, reservations, PBX, and guest directions, while following the company's accounting policies with a courteous approach.

Responsibilities

• Perform daily audit functions for front office and each hotel outlet.
• Review room and tax postings for accuracy; correct errors promptly.
• Ensure all house charges are posted accurately and timely.
• Back-up the front office computer system and night audit daily.
• Rebuild the front office system, reservations, and related computer maintenance.
• Follow management company's accounting and credit policies and procedures.
• Manage front desk functions: check-ins, check-outs, payments and reservations.
• Operate PBX and answer calls within 3 rings; assist guests promptly and courteously.
• Provide accurate and clear directions to room locations.

Job description

• Perform all daily audit functions for front office and each outlet of the hotel.
• Review room and tax posting on computer or register for accuracy, immediately correcting any errors. Ensure all house charges are posted accurately and in a timely fashion.
• Complete back-up of front office computer system and night audit program daily (if applicable).
• Complete the rebuild of the front office system, reservation and other related computer maintenance (if applicable).
• Understand, know and follow management company's accounting and credit policies and procedures.
• Responsible for all front desk functions including check-ins, check-outs, payments, reservations, PBX operation, answering calls within 3 rings, etc. Guests should be treated promptly, warmly, courteously and professionally. Accurate and clear directions to room locations should be given.