Hotel Houseperson

First Call Hospitality, Inc.; Ramsey (MN); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Training and development programs

6 paid holidays

Employee social events

Exceptional benefits including medical, dental, and vision insurance

Paid Time Off (PTO) accrual

Job summary

First Call Hospitality, Inc. is seeking a Houseperson responsible for cleaning and maintaining all public spaces, ensuring an exceptional guest experience. The role includes cleaning lobbies, elevators, and restrooms while adhering to safety rules and assisting in emergencies.

We offer a competitive benefits package including training programs, paid holidays, and PTO accrued from the first day of work. Ideal candidates should have a keen eye for detail, good communication skills, and the ability to work independently.

Qualifications

• Must be able to work alone and complete tasks in prescribed timeframes.
• Effectively communicate with guests and team members.
• Good eye for detail.

Responsibilities

• Clean and maintain all public spaces including lobbies and restrooms.
• Respond to guest inquiries and requests.
• Report damage or missing items.

Skills

Attention to detail

Effective communication

Ability to work independently

Job description

The Position

We’re looking for a Houseperson who is responsible for cleaning and maintaining all public spaces and corridors of the facility. Having public spaces, including lobbies, entrances, elevators, and restrooms, that are clean, fully stocked, and in good working order allows us to deliver on an exceptional experience for our guests.

Additionally, Housepersons contribute to the overall safety and security of the hotel by reporting damage, following safety rules, and assisting in emergency situations.

In return for your hard work we offer a competitive benefits package which can be tailored to your needs.

The Perks

• We Invest in Your Future Success! Training and development programs available.
• Enjoy the Holidays!We offer6 holidays (paid at time and half for hours worked).
• Employee Social Events! Who can’t use a great party!?
• Exceptional benefits including elective Medical, Dental, Vision and Supplemental Insurance.
• Paid Time Off (PTO) accrual starting on your first day of work.

The Responsibilities

• Clean and maintain all public spaces of the facility; responsibilities include but are not limited to:
  • Cleaning entrances, lobbies, elevators, stairwells, exercise and pool areas
  • Picking up and removing trash
  • Cleaning and stocking public restrooms
  • Sweeping, vacuuming and dusting public spaces
  • Cleaning windows and mirrors
• Maintain clean, safe and thoroughly stocked work areas
• Respond to guest inquiries and requests as appropriate
• Report any damage, mechanical problems, or missing room equipment/items
• Promptly turn in found items with documentation to Lost and Found
• Participate in deep cleaning programs as assigned
• Assist housekeeping staff with assigned duties as requested

The Requirements

• Must be able to successfully work alone and complete tasks in prescribed timeframe
• Effectively communicate with our guests and team members
• Good eye for detail

Equal Employment Opportunity

We provide equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, we comply with applicable state and local laws governing nondiscrimination in employment in every location in which we have facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leave of absence, compensation and training.

We expressly prohibit any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of our employees to perform their job duties may result in discipline up to and including termination.