Houseperson

Homewood Suites Indianapolis Downtown; Indianapolis (IN); On-site; USD 30,000 - 35,000; Full time

Benefits offered by this job

Paid Time Off

401k with Employer Contribution

Medical, Dental, Vision

Hotel Room Discounts

Employee Referral Program

Job summary

A leading hotel chain in Indianapolis is hiring a Houseperson to ensure guest satisfaction through cleanliness and maintenance of public areas. Responsibilities include cleaning guest rooms, responding to guest requests, and maintaining equipment. The ideal candidate should demonstrate attention to detail, have clear communication skills, and work well in a team. Benefits include paid vacation, medical coverage, and flexible shifts.

Qualifications

• Ability to stand and walk for an entire shift.
• Must be able to lift, carry, push, and pull weights up to 55 pounds.
• Clean uniform and professional appearance.

Responsibilities

• Maintain cleanliness of guest rooms and public areas.
• Respond promptly to guest and department requests.
• Inspect room equipment for proper working order.
• Secure and maintain custody of equipment and supplies.

Skills

Attention to detail

Clear communication skills

Team-oriented attitude

Ability to lift and move heavy objects

Professional demeanor

Job description

Overview

When a guest walks into a pristine lobby or enters their room for the first time with everything exactly placed just right it is the beginning of every detail adding up to an experience our guests feel great about because they know they’re in good hands while staying with us. As a Houseperson, your contribution ensures each guest an enjoyable and comfortable stay which in turn creates a customer for life.

Benefits Offered

• Incentives $
• Employee Referral Program $
• Paid Time Off
• Paid Vacation (Full-Time)
• Merit Increase $
• 401k with Employer Contribution (Full-Time)
• Medical, Dental, Vision (Full-Time)
• Life Insurance (Full-Time)
• Long-term/Short-term Disability (Full-Time)
• Accident (Full-Time)
• Critical Illness (Full-Time)
• Cross-training Opportunities
• Hotel Room Discounts

Schedule

• Flexible Shifts Available
• Morning/Evening/Night
• Weekends
• Full-Time/Part-Time

Our Houseperson makes a difference by:

• A warm, people-oriented demeanor
• A team-first attitude
• A gift for paying attention to the smallest details

As Houseperson, you will:

• Maintain a friendly, cheerful, and courteous demeanor always
• Respond promptly to requests from guests and other departments
• Identify and report preventative or other maintenance issues in public areas or guest rooms
• Set up furniture items in guest rooms as requested
• Retrieve items from shelves and storerooms, set up cleaning cart with supplies, and maintain carts and storerooms in a clean and orderly fashion to enhance efficiency
• Clean and wipe windows, doors, walls, closets and fixtures in rooms, public areas, and hallways, often using ladders or stools to clean hard-to-reach areas, to maintain a clean, presentable facility. Wash shower walls and tub, clean toilets and stall walls if applicable, wipe exposed pipes, mirrors, sinks and walls to ensure clean and sanitary guest and public restrooms
• Remove items from hallways and transport to service areas, including debris, unread newspapers, solid linens, and trash placed near Housekeeper carts. Clean, maintain, and store cleaning equipment
• Replace towels, soaps and all room amenities and restock literature that has been removed by previous guest or is soiled and torn to ensure adequate supply for arriving guests
• Vacuum rooms, public areas, and hallways, operate vacuums weighing up to 25 lbs., and lift/move heavy furniture to vacuum entire area of carpet including underneath furniture and hard-to-reach areas
• Inspect all room equipment (TV, lights/lamps, faucets, radios) to ensure proper working order and immediately report all room status and room maintenance deficiencies, in writing, to the Executive Housekeeper for prompt repair/resolution
• Secure and maintain custody of equipment, keys and supplies to protect and preserve hotel property

To be a successful Houseperson, you need:

• A professional demeanor
• Clear communication skills
• The ability to support multiple departments
• Support all coworkers and treat them with dignity and respect

Minimum Requirements:

The Houseperson role requires continuous movement, regularly bending, lifting, pushing, pulling, carrying, and moving up to 55 pounds without assistance and in excess of 55 pounds with assistance. You must also be able to stand and walk for an entire shift and perform repetitive motions. Grasp, turn and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Clean uniform and professional appearance. Perform other reasonable job duties as requested by Supervisor. Move, lift, carry, push, pull and place objects weighing less than 25 pounds without assistance.

Equal Opportunity

MHG Hotels LLC seeks to attract and retain a high-performing and diverse workforce in which employee differences are respected and valued to better meet the varying needs of the diverse customers we serve. MHG Hotels LLC is an equal opportunity employer and does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state, or local laws.

Accommodation

If you are an individual with a disability and need assistance completing the online application, please call 317-356-4000 extension 203. Please leave a message and a member of our Human Resources team will return your call within three business days. Alternatively, an email may be sent to [e-mail] “Applicant Accommodation” should be included in the subject line of the email. Please note that this phone number and email are only for those individuals who would like to request an accommodation to apply for a job