Hotel Housekeeping Team Lead

Rancho Cordova Homewood Suites by Hilton; Rancho Cordova (CA); On-site; USD 24,000 - 29,000; Full time

Job summary

Rancho Cordova Homewood Suites by Hilton in Rancho Cordova, CA is seeking a diligent Housekeeping Supervisor to lead hotel cleanliness and guest room upkeep. The role involves supervising staff, training on safety and SOPs, inspecting rooms, and ensuring brand quality across housekeeping operations.

The position requires 6 months to 1+ year of related experience and a high school diploma or better. The role emphasizes guest satisfaction, adherence to standards, and efficient shift management.

Qualifications

• Preferably 6 months to 1+ year of similar housekeeping experience.
• Ability to follow brand standards and standard operating procedures (SOPs).
• Strong attention to detail and guest service mindset.

Responsibilities

• Supervises housekeeping staff and directs daily work assignments.
• Provides training, including safety training and SOPs, as directed by management.
• Ensures adherence to quality standards by inspecting rooms and performing deep cleans.
• Distributes keys and coordinates staff workloads.
• Addresses guest complaints regarding housekeeping service or equipment.
• Assists General Manager in selecting housekeeping personnel.
• Ensures efficient housekeeping procedures across staff and shifts.
• Monitors linen and guest supply inventory.
• Reports maintenance repairs and records in the maintenance log.
• Completes follow-up on vacant or occupied rooms; acts as Housekeeper when needed.
• Manages lost and found items as appropriate.
• Performs other duties as assigned.

Skills

Experience in housekeeping

Supervisory ability

Education

High School degree or better

Job description

Rancho Cordova Homewood Suites by Hilton in Rancho Cordova, CA is seeking a diligent Housekeeping Supervisor to lead hotel cleanliness and guest room upkeep. The role involves supervising staff, training on safety and SOPs, inspecting rooms, and ensuring brand quality across housekeeping operations.

The position requires 6 months to 1+ year of related experience and a high school diploma or better. The role emphasizes guest satisfaction, adherence to standards, and efficient shift management.