Housekeeping Supervisor

Rancho Cordova Homewood Suites by Hilton; Rancho Cordova (CA); On-site; USD 24,000 - 29,000; Full time

Job summary

Rancho Cordova Homewood Suites by Hilton in Rancho Cordova, CA is seeking a diligent Housekeeping Supervisor to lead hotel cleanliness and guest room upkeep. The role involves supervising staff, training on safety and SOPs, inspecting rooms, and ensuring brand quality across housekeeping operations.

The position requires 6 months to 1+ year of related experience and a high school diploma or better. The role emphasizes guest satisfaction, adherence to standards, and efficient shift management.

Qualifications

• Preferably 6 months to 1+ year of similar housekeeping experience.
• Ability to follow brand standards and standard operating procedures (SOPs).
• Strong attention to detail and guest service mindset.

Responsibilities

• Supervises housekeeping staff and directs daily work assignments.
• Provides training, including safety training and SOPs, as directed by management.
• Ensures adherence to quality standards by inspecting rooms and performing deep cleans.
• Distributes keys and coordinates staff workloads.
• Addresses guest complaints regarding housekeeping service or equipment.
• Assists General Manager in selecting housekeeping personnel.
• Ensures efficient housekeeping procedures across staff and shifts.
• Monitors linen and guest supply inventory.
• Reports maintenance repairs and records in the maintenance log.
• Completes follow-up on vacant or occupied rooms; acts as Housekeeper when needed.
• Manages lost and found items as appropriate.
• Performs other duties as assigned.

Skills

Experience in housekeeping

Supervisory ability

Education

High School degree or better

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Housekeeping Supervisor

Full Time Manual Labor Rancho Cordova Homewood Suites, Rancho Cordova, CA, US 2 Attachments

30+ days ago Requisition ID: 10865

Salary Range: $17.50 To $21.00 Hourly

SUMMARY

Directs housekeeping program of hotel to ensure clean, orderly, and attractive conditions of hotel by performing thefollowing duties personally or through subordinate supervisors.

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

ESSENTIAL JOB FUNCTIONS

• Supervises work activities of housekeeping staff
• Provides training, including safety training and standard operating procedures to all housekeeping personnel asdirected by management
• Ensures adherence to company quality standards by inspecting rooms, including deep cleans
• Distributes keys and work assignments to staff
• Addresses guest complaints regarding housekeeping service or equipment
• Assists General Manager in the selection of housekeeping personnel
• Assists management staff of hotel in assuring housekeeping staff is practicing efficient and effective procedures
• Monitors linen and guest supply inventory
• Reports any maintenance repairs to maintenance staff; records repair information in maintenance log
• Completes follow-up on vacant or occupied rooms
• Assumes function of Housekeeper as necessary
• Takes control of lost and found items as appropriate
• All other duties as assigned

What we are looking for:

• Preferably 6 months – 1+ year of similar experience
• Ability to clean rooms in accordance with specific brand and company minutes per room standard.
• Ability to clean areas as directed by supervisor including.
• All other duties as assigned.
• Ability to stand for long periods of time.
• High School degree or better

SUPERVISORY RESPONSIBILITIES

Supervises housekeeping staff consisting of 1-10 employees