Hotel Housekeeping Support Specialist

Crescent Hotels & Resorts; Evanston (IL); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Discounts on Crescent properties for I

Discounts at Hilton properties

Job summary

Crescent Hotels & Resorts is seeking a dedicated Housekeeping team member at our Evanston property. You will help maintain high cleanliness standards for guest floors, corridors, and public areas, while supporting Room Attendants and ensuring guest satisfaction.

Responsibilities include stocking carts, transporting linens, following safety guidelines, and collaborating with the laundry. Multilingual skills are welcome; basic English required.

Qualifications

• Reliable, punctual, and able to work independently or in a team.
• Strong attention to cleanliness and detail in a fast-paced hotel setting.
• Courteous, guest-focused communication with basic English.
• Ability to follow written and verbal instructions and safety procedures.
• Willingness to stand and walk for extended periods and to assist with heavy items.

Responsibilities

• Stock housekeeping carts, linen closets, and supply areas with linens, towels, amenities, and cleaning products.
• Collect and transport soiled linens, trash, and recyclables from guest floors.
• Maintain cleanliness and organization of hallways, stairwells, service landings, and closets.
• Follow carpet cleaning program and assist with deep-cleaning projects as assigned.
• Assist room attendants with heavy items, extra linens, rollaway beds, cribs, and other requests.
• Deliver items to guest rooms promptly and courteously.
• Use, store, and label cleaning products and equipment safely.
• Report maintenance concerns or safety hazards to supervisor.
• Respond professionally to guest questions while protecting privacy.
• Follow hotel security, sanitation, and infection-prevention procedures.
• Support deep-cleaning projects and other housekeeping duties as assigned.

Skills

Reliability

Punctuality

Attention to detail

Communication

English (basic)

Tools

Cleaning equipment

Job description

Crescent Hotels & Resorts is seeking a dedicated Housekeeping team member at our Evanston property. You will help maintain high cleanliness standards for guest floors, corridors, and public areas, while supporting Room Attendants and ensuring guest satisfaction.

Responsibilities include stocking carts, transporting linens, following safety guidelines, and collaborating with the laundry. Multilingual skills are welcome; basic English required.