Housekeeping Houseperson - PM Shift

Crescent Hotels & Resorts; Evanston (IL); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Discounts on Crescent properties for I

Discounts at Hilton properties

Job summary

Crescent Hotels & Resorts is seeking a dedicated Housekeeping team member at our Evanston property. You will help maintain high cleanliness standards for guest floors, corridors, and public areas, while supporting Room Attendants and ensuring guest satisfaction.

Responsibilities include stocking carts, transporting linens, following safety guidelines, and collaborating with the laundry. Multilingual skills are welcome; basic English required.

Qualifications

• Reliable, punctual, and able to work independently or in a team.
• Strong attention to cleanliness and detail in a fast-paced hotel setting.
• Courteous, guest-focused communication with basic English.
• Ability to follow written and verbal instructions and safety procedures.
• Willingness to stand and walk for extended periods and to assist with heavy items.

Responsibilities

• Stock housekeeping carts, linen closets, and supply areas with linens, towels, amenities, and cleaning products.
• Collect and transport soiled linens, trash, and recyclables from guest floors.
• Maintain cleanliness and organization of hallways, stairwells, service landings, and closets.
• Follow carpet cleaning program and assist with deep-cleaning projects as assigned.
• Assist room attendants with heavy items, extra linens, rollaway beds, cribs, and other requests.
• Deliver items to guest rooms promptly and courteously.
• Use, store, and label cleaning products and equipment safely.
• Report maintenance concerns or safety hazards to supervisor.
• Respond professionally to guest questions while protecting privacy.
• Follow hotel security, sanitation, and infection-prevention procedures.
• Support deep-cleaning projects and other housekeeping duties as assigned.

Skills

Reliability

Punctuality

Attention to detail

Communication

English (basic)

Tools

Cleaning equipment

Job description

At Crescent Hotels & Resorts, we are a team of hospitality professionals that are deeply connected to & proud of the exceptional experiences we provide for our guests. More than that, we know our Associates are the shining stars of what we do! We understand what it takes to be a part of something great. We will encourage you to bring your true self to work every day, we will celebrate you and we will cheer you on as you shine bright in your career journey. Whether it be our health & wellness programs, best in class learning and development or our travel discounts that 'feed your inner explorer', we work hard to create and deliver on what YOU need. We are ready for you to start your journey with us where You Belong. We Care. Shine Bright.

Conveniently located in the heart of the quaint college town of Evanston, with easy transit access to Chicago, our beautiful historic hotel offers versatile meeting space, dining options for all, and a unique guest experience.

We are looking for our next great team members to join us on our Housekeeping Team. This is a unionized position.

Some of the perks working for our hotel:

• Discounts with our Crescent managed properties in North America for you & your family members.
• Discounts at Hilton brand properties worldwide.

Here is what you will be doing each day:

In this role, you will be responsible for the cleanliness of guest floor corridors, foyers, and stairwells and assist Room Attendants in order to maintain the hotel's high standards of cleanliness and quality. You will be lifting and sorting bundles of linen and work with the laundry to provide supplies to the room attendants. This includes but not limited to:

• Stock housekeeping carts, linen closets, and supply areas with linens, towels, guest amenities, and cleaning products.
• Collect and transport soiled linens, trash, and recyclables from guest floors to designated areas.
• Maintain the cleanliness and organization of hallways, stairwells, service landings, vending areas, and housekeeping closets.
• Follow our carpet cleaning program.
• Assist room attendants with heavy items, extra linens, rollaway beds, cribs, and other guest requests.
• Deliver requested items to guest rooms promptly and courteously.
• Use, store, and label cleaning products and equipment in accordance with hotel procedures and safety guidelines.
• Report maintenance concerns, damaged items, safety hazards, and lost-and-found items to the appropriate supervisor.
• Respond professionally to guest questions and requests while protecting guest privacy.
• Follow hotel security, emergency, sanitation, and infection-prevention procedures.
• Support deep-cleaning projects and other housekeeping duties as assigned.

Does this sound like you?

• Previous hotel, housekeeping, janitorial, custodial, or similar experience preferred.
• Reliable attendance, punctuality, and the ability to work independently and as part of a team.
• Strong attention to cleanliness, organization, and detail.
• Professional, respectful, and guest-focused communication skills.
• Ability to follow written and verbal instructions and safely use cleaning supplies and equipment.
• Basic English communication skills; multilingual skills are welcome.
• Ability to stand and walk for extended periods and to bend, reach, push, pull, and perform repetitive movements throughout the shift.
• Ability to push and maneuver housekeeping carts and equipment safely.

Our differences are what make us great:

At Crescent Hotels & Resorts we strive to create a great place to work where associates at all levels of our organization are respected for their differences, just like the guests and owners we serve. That's why we are dedicated to creating an environment that facilitates open and honest conversations about race, equity, diversity, and inclusion. By examining our own beliefs and behaviors, we can create change through training, recruiting, and promoting diverse talent to strengthen our culture.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws.

For further information, please review the Know Your Rights notice from the Department of Labor.