Hotel Housekeeping Supervisor & Operations Lead

ARK; Portland (OR); On-site; USD 26,000 - 29,000; Full time

Job summary

ARK Hotel is seeking a Hotel Housekeeping Manager in Portland, Oregon to lead the housekeeping team, uphold cleanliness, and support a productive work environment. The role emphasizes cost efficiency and cross-department collaboration to deliver exceptional guest experiences.

Responsibilities include supervising staff, inspecting rooms and public spaces, addressing guest concerns, and ensuring adherence to quality and safety standards while managing scheduling and labor goals.

Qualifications

• Strong organizational and leadership skills with an eye for detail.
• Proficiency in property management systems and basic office software (e.g., Microsoft Excel, Word, Outlook).
• We welcome applicants at all levels.
• Physical ability to stand, walk, and lift up to 50 pounds as needed.

Responsibilities

• Address guest concerns promptly and professionally to ensure an exceptional stay experience.
• Supervise and motivate housekeeping staff to maintain high cleanliness standards in guest rooms and public spaces.
• Collaborate with other departments to ensure seamless operations and guest satisfaction.
• Conduct regular inspections of rooms and common areas to ensure adherence to quality and safety standards.
• Manage scheduling, assignments, and productivity to meet labor and budget goals.

Skills

Leadership

Organizational skills

Attention to detail

Tools

Property management software

Microsoft Excel

Microsoft Word

Outlook

Job description

ARK Hotel is seeking a Hotel Housekeeping Manager in Portland, Oregon to lead the housekeeping team, uphold cleanliness, and support a productive work environment. The role emphasizes cost efficiency and cross-department collaboration to deliver exceptional guest experiences.

Responsibilities include supervising staff, inspecting rooms and public spaces, addressing guest concerns, and ensuring adherence to quality and safety standards while managing scheduling and labor goals.