Hotel Housekeeping Supervisor - Lead & Train Rooms Team

Little-Creek-Casino-Resort; Shelton (CT); On-site; USD 42,000 - 59,000; Full time

Job summary

The Little Creek Casino Resort is seeking a Hotel Housekeeping Supervisor to assist in supervising the Hotel Room Attendants, Laundry Room Attendants and Housemen. You will ensure the highest quality of service, promptly address guest issues, and oversee daily room inspections.

Responsibilities include training staff, scheduling, budgeting, performance feedback, and maintaining compliance with company policies. Prior hospitality experience is preferred and confidentiality must be maintained.

Qualifications

• Associate's degree or equivalent from two-year College or technical school.
• OR HS Diploma and five years related experience and/or training.
• OR equivalent combination of education and experience.
• Experience should be specific to the Hospitality Industry.

Responsibilities

• Provide the highest quality of service to the customer at all times.
• Inspect guest rooms and public areas on a daily basis to ensure standards of cleanliness.
• Conduct ongoing training of all Hotel Housekeeping employees to increase job knowledge and skill level.
• Plan work schedules to ensure adequate service, while maintaining a budget.
• Directly supervises employees in the Hotel Housekeeping Department.
• Carry out supervisory responsibilities in accordance with the organization's policies and applicable laws.

Education

Associate's degree or equivalent

HS Diploma and five years related experience

Equivalent combination of education and experience

Job description

The Little Creek Casino Resort is seeking a Hotel Housekeeping Supervisor to assist in supervising the Hotel Room Attendants, Laundry Room Attendants and Housemen. You will ensure the highest quality of service, promptly address guest issues, and oversee daily room inspections.

Responsibilities include training staff, scheduling, budgeting, performance feedback, and maintaining compliance with company policies. Prior hospitality experience is preferred and confidentiality must be maintained.