Hotel Housekeeping Supervisor — Lead & Optimize Rooms

Lodgco Hospitality; Ann Arbor (MI); On-site; USD 22,000 - 25,000; Full time

Benefits offered by this job

Paid time off

Health/Dental/Vision insurance options

Travel & hotel discounts

401(k) with company match

Incentive programs

And more!

Job summary

Lodgco Hospitality is seeking an experienced Housekeeping Supervisor to oversee room operations and support the housekeeping team at the Residence Inn - Ann Arbor North. You will supervise staff, maintain standards of cleanliness, and assist with payroll, scheduling, and inventory.

The role emphasizes leadership, OSHA safety adherence, and cost-conscious labor management, with variable hours including weekends and a strong focus on guest satisfaction.

Qualifications

• 1-2 years of hotel experience is a plus.
• Supervising experience preferred.
• Strong leadership abilities.
• Communication both verbal and written.
• Flexible schedule and dependable.
• Ability to coach and counsel employees.

Responsibilities

• Supervise and coordinate activities of Housekeeping and Laundry personnel including interviewing applicants, completing employee evaluations, coach and counsel employees, recommend disciplinary actions, promote teamwork and employee morale, assign and delegate duties, and ensure compliance with OSHA standards to provide a safe work environment
• Ensure your team is in proper uniform, including name tags, daily
• Assist General Manager with payroll, overtime, preparing weekly forecast, and weekly work schedules
• Complete additional administrative duties that include: inventory and productivity reports
• Inspect all areas of the hotel daily to ensure cleanliness and security standards are met
• Complete monthly linen and supply inventories and purchase supplies
• Conduct monthly departmental meetings to review new procedures, guest satisfaction scores, and solicit input from employees
• Participate in monthly Profit/Loss review
• Inspect each guest room daily unless prohibited by a “Do Not Disturb” indication sign
• Assist in the cleaning of guest rooms as needed and ensure housekeepers in maintaining orderly housekeeping carts and storage rooms
• Ensure laundry room procedures and standard are upheld and perform laundry duties as required
• Ensure houseperson procedures and standards are upheld and perform houseperson duties as required
• Expertise in property management systems for housekeeping functions and ensure room status is without discrepancy daily
• Maintain labor budget and adjust schedule to avoid unnecessary labor cost
• Knowledge of all emergency procedures and how to act on them
• Adhere to proper key control procedures
• Report any unusual occurrences or requests to the General Manager or Assistant General Manager immediately
• Knowledge of budgeted departmental PORs for control of expenses

Skills

Supervising experience

Leadership

Communication

Flexibility

Customer focus

Problem solving

Time management

Job description

Lodgco Hospitality is seeking an experienced Housekeeping Supervisor to oversee room operations and support the housekeeping team at the Residence Inn - Ann Arbor North. You will supervise staff, maintain standards of cleanliness, and assist with payroll, scheduling, and inventory.

The role emphasizes leadership, OSHA safety adherence, and cost-conscious labor management, with variable hours including weekends and a strong focus on guest satisfaction.