Hotel Housekeeping Supervisor - Guest Excellence

ADP, Inc.; Marietta (GA); On-site; USD 40,000 - 52,000; Full time

Job summary

Hyatt Regency Suites Atlanta Northwest is seeking a Housekeeping Supervisor to ensure the hotel's cleanliness and guest satisfaction by leading the housekeeping team, scheduling staff, and maintaining safety and quality standards.

The role requires 2–3 years of supervisory housekeeping experience in a hotel and fluency in English, with the company emphasizing training and consistent performance to meet brand expectations.

Qualifications

• 2-3 years' housekeeping supervisory experience in a hotel setting.
• Must be able to speak, read, and understand English.

Responsibilities

• Maintain overall cleanliness of hotel and supervise housekeeping staff.
• Prepare work schedules based on occupancy forecasts.
• Inspect public areas and guest rooms for quality and safety standards.
• Train and coach associates to deliver guest service excellence.
• Monitor performance and enforce safety policies and budget guidelines.
• Coordinate activities with other departments as needed.

Job description

Hyatt Regency Suites Atlanta Northwest is seeking a Housekeeping Supervisor to ensure the hotel's cleanliness and guest satisfaction by leading the housekeeping team, scheduling staff, and maintaining safety and quality standards.

The role requires 2–3 years of supervisory housekeeping experience in a hotel and fluency in English, with the company emphasizing training and consistent performance to meet brand expectations.