Hotel Housekeeping Supervisor

Treasure Island Hotel and Casino; Minnesota; On-site; USD 47,000 - 52,000; Full time

Job summary

Treasure Island Resort & Casino in Welch, MN, seeks an experienced supervisor to lead housekeeping operations, hire, train, and coach staff, and ensure service standards are met. You will directly supervise daily activities, handle payroll, and manage inventory and guest amenities while maintaining quality and guest satisfaction.

The role requires strong organizational and communication skills, proficiency with Microsoft Office, and the ability to adapt to changing priorities in a fast-paced

Qualifications

• High School Diploma or GED or equivalent experience.
• Minimum 2 years of supervisory experience.
• Strong attention to detail and accuracy in tasks.
• Excellent written, verbal and interpersonal communication skills.

Responsibilities

• Hire, schedule, train, coach, and evaluate staff and conduct performance reviews.
• Direct daily work activities and inspect completed work for conformance to standards.
• Receive staff feedback, follow up and notify management of concerns.
• Complete weekly payroll and track incentives for rooms cleaned.
• Order supplies and guest amenities and complete linen inventory.
• Inventory, record and secure lost and found items.
• Assist staff as needed, including cleaning hotel rooms.

Skills

Accurate and detail-oriented

Highly organized

Microsoft Office proficiency

Excellent communication

Education

High School Diploma/GED

2 years supervisory experience

Tools

Microsoft Office

Job description

Treasure Island Resort & Casino
Welch, MN 55089, USA

Description

*Please note: resume is required for this position.

Pay Rate: $22.50 an hour with $2.00 an hour additional on Saturday and Sunday

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Hire, schedule, train, coach, and evaluate staff and conduct performance reviews
• Direct daily work activities and inspect completed work for conformance to standards
• Receive staff feedback, follow up and notify management of concerns
• Complete weekly payroll and track work incentives for additional rooms cleaned
• Order supplies and guest amenities and complete monthly linen inventory
• Inventory, record and secure lost and found items
• Assist staff as needed, including cleaning hotel rooms

KNOWLEDGE AND CERTIFICATION, SKILLS AND ABILITIES

Required Knowledge and Certification:

• High School Diploma/GED or equivalent experience
• 2 years supervisory experience

Required Skills:

• Accurate and detail-oriented
• Highly organized and ability to adapt quickly to changing priorities
• Strong computer skills Microsoft Office (Word, Excel and Outlook) and Windows
• Excellent written, verbal and interpersonal communication skills

Required Abilities:

• Ability to work fast and efficiently and complete multiple tasks under pressure while keeping good communication flow with other supervisors and Room Inspectors
• Ability to follow established dress code policies and practice good personal hygiene
• Ability to meet deadlines
• Ability to learn appropriate chemical usage and proper equipment usage
• Ability to interact with guests, coworkers and management in a professional and courteous manner
• Ability to control labor costs
• Ability to speak in a clear, concise and pleasant voice

PHYSICAL DEMANDS

• Must be able to walk and / or stand and exert fast-paced mobility for periods of up to 8+ hours
• Must have a good sense of balance, and be able to bend, kneel and stoop
• Must be able to reach and twist routinely
• Must be able to push, pull and grasp objects routinely
• Must have the ability to independently lift up to 50 pounds infrequently
• Must be able to perform repetitive hand and wrist motions
• Must have good eye hand coordination

WORKING ENVIRONMENT

• Work is performed throughout the hotel including exposure to heat and fumes such as cigarette smoke and cleaning chemicals; May require going onto the gaming floor, which includes flashing lights, frequent loud noises and cigarette smoke
• Must be willing to work a flexible schedule including all shifts, weekends and holidays
• Occasionally must deal with angry or hostile individuals

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.