Hotel Housekeeping Runner: Fast-Paced Guest Support

Sherman Associates; Duluth (MN); On-site; USD 20,664,000 - 22,042,000; Part time

Benefits offered by this job

Short term disability

Life insurance

Employee assistance program

401(k) match

Paid holidays

Discounts (Starbucks/Hotel)

Charitable giving strategy

Job summary

Sherman Associates is seeking a Housekeeping Runner (Houseperson) at the Sheraton Duluth Hotel. This part-time role supports the Housekeeping team by delivering supplies, removing linens, and assisting with bed-making to prepare rooms for guests.

No prior housekeeping experience is required; customer service in hospitality is preferred. The position offers a team-oriented, fast-paced environment with travel and hotel discounts as part of the benefits.

Qualifications

• No prior housekeeping experience required; customer service experience in the hospitality industry strongly preferred
• Ability to communicate effectively and follow directions in a multi-lingual environment
• Must maintain a neat, clean, and well-groomed appearance
• A passion for the mission, vision, and values of Sherman Associates
• Schedule may vary due to the specific needs of the hotel
• Ensure compliance with brand standards, federal, state and local hotel laws regarding health and safety services

Responsibilities

• Strip assigned guestrooms by removing dirty linens and towels and emptying trash and debris
• Return to rooms after stripping to make beds for Room Attendants
• Collect and transport soiled linen and trash to designated areas
• Refill and transport clean linens to Room Attendants or linen closets as needed
• Maintain organization of linens and supplies in floor pantries
• Assist Room Attendants with light tasks as needed (e.g., delivering linen bundles, assisting with lifting mattresses when making beds)
• Respond to guest and colleague requests in a friendly, helpful manner
• Report any found items, damages, or maintenance issues to the Housekeeping Supervisor
• Perform other support duties as assigned, consistent with the scope of this role

Job description

Sherman Associates is seeking a Housekeeping Runner (Houseperson) at the Sheraton Duluth Hotel. This part-time role supports the Housekeeping team by delivering supplies, removing linens, and assisting with bed-making to prepare rooms for guests.

No prior housekeeping experience is required; customer service in hospitality is preferred. The position offers a team-oriented, fast-paced environment with travel and hotel discounts as part of the benefits.