Hotel Housekeeping Manager: Lead Cleanliness & Service

Melrosehoteldc; Northern (KY); Hybrid; USD 51,000 - 69,000; Full time

Job summary

The Churchill Hotel in Washington, DC seeks a skilled Housekeeping Manager to lead the cleaning of guest rooms and public areas while controlling costs and maintaining the highest standards.

You will direct, manage and supervise housekeeping operations, hire and train staff, and oversee inventory, safety, and departmental budgets to deliver a spotless guest experience in a historic boutique setting.

Qualifications

• High work ethic and self-initiative.
• Regular attendance according to established guidelines.
• May be required to work varying schedules to reflect the business needs.
• Focus and maintain attention to tasks, and complete work on time.
• Use arithmetic for timecards and inventory.
• Understand and efficiently operate computer.
• Ability to maintain excellent relationships with staff and maintain staff and guest confidentiality at all times.

Responsibilities

• Schedule, evaluate and direct all housekeeping associates, including room attendants, house-aides, floor supervisors and laundry associates.
• Coach and counsel associates, providing disciplinary action when and if necessary.
• Help coordinate all daily activities and plan for sufficient staffing to clean guest rooms and public areas.
• Review the Manager on Duty log and follow up where needed.
• Efficiently inspect guest rooms and public areas daily to ensure the quality assurance program is being followed.
• Ensure sufficient inventory of supplies and cleaning materials is maintained.
• Responsible for supervising the daily operation of both housekeeping and in-house laundry.
• Responsible for interviewing, hiring and training of new housekeeping team members.
• Follow up to ensure routine projects are completed, such as carpet shampooing, wall-washing, mattress rotations, etc.
• Provide associates with the tools they need to perform their jobs.
• Participate in and lead, when appropriate, department meetings, weekly staff meetings, rooms team meetings, monthly housekeeping inventory of supplies, safety committee meetings and property MOD program.
• Promptly report all maintenance problems encountered and follow up on the repairs.
• Ensure the key issuance procedure is being followed to safeguard hotel and guest security.
• Take responsibility for the hotel Lost and Found department.
• Accurately produce and approve budget for the Housekeeping Department and weekly payroll forecasts, in conjunction with the General Manager.
• Perform other duties as assigned.

Skills

Work ethic

Regular attendance

Flexible schedule

Attention to detail

Timekeeping

Computer skills

Confidentiality

Job description

The Churchill Hotel in Washington, DC seeks a skilled Housekeeping Manager to lead the cleaning of guest rooms and public areas while controlling costs and maintaining the highest standards.

You will direct, manage and supervise housekeeping operations, hire and train staff, and oversee inventory, safety, and departmental budgets to deliver a spotless guest experience in a historic boutique setting.