Boutique Hotel Housekeeping Manager

Pier House; Northern (KY); Hybrid; USD 54,000 - 66,000; Full time

Job summary

The Churchill Hotel in Washington, DC is seeking a Housekeeping Manager to coordinate cleaning operations for guest rooms and public areas, ensuring quality and cost efficiency. The role leads housekeeping staff, schedules shifts, and maintains inventory while upholding franchise standards.

Responsibilities include interviewing and training staff, supervising daily operations, and reporting to the General Manager. The position is full-time with competitive USD compensation.

Qualifications

• High work ethic and self-initiative.
• Regular attendance according to established guidelines.
• May be required to work varying schedules to reflect the business needs.

Responsibilities

• Schedule, evaluate and direct all housekeeping associates, including room attendants, house-aides, floor supervisors and laundry associates.
• Coach and counsel associates, providing disciplinary action when and if necessary.
• Help coordinate all daily activities and plan for sufficient staffing to clean guest rooms and public areas.
• Review the Manager on Duty log and follow up where needed.
• Efficiently inspect guest rooms and public areas daily to ensure the quality assurance program is being followed.
• Ensure sufficient inventory of supplies and cleaning materials is maintained.
• Responsible for supervising the daily operation of both housekeeping and in-house laundry.
• Responsible for interviewing, hiring and training of new housekeeping team members.
• Follow up to ensure routine projects are completed, such as carpet shampooing, wall-washing, mattress rotations, etc.
• Provide associates with the tools they need to perform their jobs.
• Participate in and lead, when appropriate, department meetings, weekly staff meetings, rooms team meetings, monthly housekeeping inventory of supplies, safety committee meetings and property MOD program.
• Promptly report all maintenance problems encountered and follow up on the repairs.
• Ensure the key issuance procedure is being followed to safeguard hotel and guest security.
• Take responsibility for the hotel Lost and Found department.
• Accurately produce and approve budget for the Housekeeping Department and weekly payroll forecasts, in conjunction with the General Manager.
• Perform other duties as assigned.

Skills

High work ethic

Regular attendance

Staff relations

Attention to detail

Computer literacy

Communication skills

Tools

Computer

Job description

The Churchill Hotel in Washington, DC is seeking a Housekeeping Manager to coordinate cleaning operations for guest rooms and public areas, ensuring quality and cost efficiency. The role leads housekeeping staff, schedules shifts, and maintains inventory while upholding franchise standards.

Responsibilities include interviewing and training staff, supervising daily operations, and reporting to the General Manager. The position is full-time with competitive USD compensation.