Hotel Housekeeping Manager

Brookfield Ventures LLC; Town of Brookfield (WI); On-site; USD 52,000 - 76,000; Full time

Job summary

Brookfield Ventures LLC in Brookfield, WI is seeking a dedicated Hotel Housekeeping Manager to lead and inspire a professional housekeeping team in a fast-paced, guest-focused environment.

You will supervise, train, schedule, and inspect rooms and public areas, manage supplies and budgets, and collaborate with front desk and maintenance to ensure timely turnover and exceptional cleanliness. This full-time role requires leadership, organization, and a flexible schedule.

Qualifications

• Previous housekeeping supervisory or management experience in a hotel or hospitality setting.
• Strong leadership and the ability to motivate a diverse team.
• Excellent attention to detail and standards of cleanliness.
• Solid organizational and time-management skills in a fast-paced environment.
• Effective written and verbal communication.
• Ability to work flexible hours including weekends, holidays, and early mornings.

Responsibilities

• Supervise, train, and schedule housekeeping staff to ensure full coverage and optimal performance
• Inspect guest rooms, common areas, and back-of-house spaces to maintain cleanliness and brand standards
• Manage inventory of cleaning supplies, linens, and amenities, including ordering and budget tracking
• Coordinate with front desk and maintenance teams to prioritize room turnovers and resolve guest concerns
• Enforce safety, sanitation, and compliance standards in accordance with health regulations
• Handle guest complaints and service recovery related to housekeeping in a professional manner
• Conduct performance evaluations and provide ongoing coaching to housekeeping team members

Skills

Leadership

Staff supervision

Attention to detail

Organizational skills

Communication skills

Flexible schedule

Job description

PREVIOUS MANAGMENT EXPERIENCE IN HOTEL HOUSEKEEPING REQUIRED
FLEXIBLE SCHEDULE PREFERRED
MULTILINGUAL CANDIDATES PREFERRED

About the Role:

Brookfield Ventures LLC is looking for a dedicated and detail-oriented Hotel Housekeeping Manager to join our full-time team in Brookfield, WI! In this leadership role, you'll oversee the cleanliness and presentation of our property while building and motivating a hardworking housekeeping staff. If you take pride in creating exceptional guest experiences and running a tight, efficient operation, in a fun fast paced environment we want to hear from you!

Responsibilities:

• Supervise, train, and schedule housekeeping staff to ensure full coverage and optimal performance
• Inspect guest rooms, common areas, and back-of-house spaces to maintain cleanliness and brand standards
• Manage inventory of cleaning supplies, linens, and amenities, including ordering and budget tracking
• Coordinate with front desk and maintenance teams to prioritize room turnovers and resolve guest concerns
• Enforce safety, sanitation, and compliance standards in accordance with health regulations
• Handle guest complaints and service recovery related to housekeeping in a professional manner
• Conduct performance evaluations and provide ongoing coaching to housekeeping team members

Requirements:

• Previous housekeeping supervisory or management experience in a hotel or hospitality setting required
• Strong leadership skills with the ability to motivate and manage a diverse team
• Excellent attention to detail and a high standard for cleanliness and presentation
• Solid organizational and time-management skills in a fast-paced environment
• Effective communication skills, both written and verbal
• Ability to work flexible hours including weekends, holidays, and early mornings
• Physical ability to stand, walk, and lift up to 30 lbs for extended periods

About Us:

Brookfield Ventures LLC is a hospitality-focused company proudly serving the Brookfield, WI community with a commitment to quality, comfort, and exceptional guest experiences. Our guests return time and again because of the warm, welcoming atmosphere our team works hard to create every single day. We invest in our employees with a supportive work culture, competitive pay, and the opportunity to grow within a company that truly values its people.