Hotel Housekeeping Leader: Guest Experience & Operations

Kaizen Lab Inc.; Phenix City (AL); On-site; USD 35,000 - 45,000; Full time

Job summary

Kaizen Lab Inc. is seeking a Housekeeping Executive to oversee cleanliness, hygiene, and maintenance in hotels. The role involves supervising staff, managing daily operations, and ensuring guest satisfaction in a clean and safe environment.

The ideal candidate will possess experience in housekeeping or hospitality and knowledge of hotel operations. Key responsibilities include training staff, managing supplies, and inspecting facilities for cleanliness.

Qualifications

• Experience in housekeeping or hospitality required.
• Knowledge of hotel operations is an advantage.

Responsibilities

• Supervise housekeeping staff and daily cleaning operations.
• Inspect rooms, public areas, and facilities for cleanliness.
• Maintain hygiene and sanitation standards.
• Manage housekeeping inventory and supplies.
• Prepare staff duty rosters and schedules.
• Train housekeeping attendants and new employees.
• Coordinate with maintenance and front office departments.
• Handle guest complaints and special requests.
• Ensure proper use of cleaning chemicals and equipment.
• Maintain housekeeping records and reports.

Skills

Leadership and team management

Good communication skills

Time management

Attention to detail

Knowledge of cleaning procedures and safety standards

Problem-solving ability

Customer service skills

Job description

Kaizen Lab Inc. is seeking a Housekeeping Executive to oversee cleanliness, hygiene, and maintenance in hotels. The role involves supervising staff, managing daily operations, and ensuring guest satisfaction in a clean and safe environment.

The ideal candidate will possess experience in housekeeping or hospitality and knowledge of hotel operations. Key responsibilities include training staff, managing supplies, and inspecting facilities for cleanliness.