Hotel Housekeeping Lead: Guest Experience Champion

Hotel Equities; Columbia (SC); On-site; USD 42,000 - 45,000; Full time

Benefits offered by this job

Vacation & Holiday Pay

Same-day pay

Employee Assistance Program

Reduced Room Rates

Job summary

Delta Hotel by Marriott Columbia SC seeks an Executive Housekeeper to lead the housekeeping team in delivering clean, comfortable rooms. You will supervise room cleaners, ensure daily completion, and coordinate with front desk and other departments to meet company standards.

The role emphasizes staff training, inventory oversight, and maintaining safety and guest satisfaction in a fast-paced hotel environment in Columbia, SC.

Qualifications

• Be enthusiastic, helpful and positive member of the team.
• Be professional, responsible and mature in conduct and behavior.
• Be understanding of, encouraging to and friendly with all co-workers.
• Be self-motivated and use time wisely.
• Maintain open line of communications with each department.

Responsibilities

• Supervises room cleaners in the prompt and efficient housekeeping of customer rooms.
• Inspects all check out/stay over rooms after they are made up to ensure they are cleaned to Company standards.
• Coordinates housekeeping work with related departments such as front desk, engineering, banquet services and room services.
• Keeps record of room checkouts/stay overs, submits records to housekeeping every day.
• Assists in quarterly inventory of all linen.

Skills

Team leadership

Communication skills

Professional conduct

Time management

Job description

Delta Hotel by Marriott Columbia SC seeks an Executive Housekeeper to lead the housekeeping team in delivering clean, comfortable rooms. You will supervise room cleaners, ensure daily completion, and coordinate with front desk and other departments to meet company standards.

The role emphasizes staff training, inventory oversight, and maintaining safety and guest satisfaction in a fast-paced hotel environment in Columbia, SC.