Hotel Housekeeping Director

ARK; Fort Walton Beach (FL); On-site; USD 25,000 - 26,000; Full time

Job summary

ARK in Fort Walton Beach, FL seeks an experienced housekeeping manager to lead our housekeeping team, ensure cleanliness and sanitation, and manage the department budget. The role emphasizes superior guest service and adherence to safety protocols.

Candidates should have supervisory experience in housekeeping, strong communication and leadership skills, and a track record of maintaining high standards across guest rooms and public areas.

Qualifications

• Minimum 2+ years in hospitality or guest services supervision.
• Proven leadership, organizing, and customer service skills.
• Strong EVS knowledge including cleaning processes and supplies.
• At least 3 years in a senior housekeeping role.

Responsibilities

• Order cleaning supplies as needed, control inventory and budget.
• Hire and train staff to meet cleanliness standards and guest expectations.
• Document areas cleaned by room attendants and report issues to front office.
• Ensure cleaning equipment is maintained and schedule repairs.
• Supervise staff performing daily housekeeping tasks in guest rooms and public areas.

Skills

Leadership

Communication

Customer service

Organizational skills

Education

High school diploma or GED

Tools

Cleaning equipment

Job description

We’re looking for a professional, experienced housekeeping manager to perform impeccable housekeeping services and provide our guests with a safe and clean environment for an exceptional stay with us. You’ll lead the housekeeping team, ensure team members comply with high standards of cleanliness and sanitation protocols, and oversee the housekeeping department budget. Experience in a supervisory role overseeing housekeeping staff or a similar role is required. If you have excellent communication skills and leadership experience, we highly encourage you to apply.

Compensation: $18 - $19 hourly

Qualifications

• At least 2+ years experience in hospitality or guest services
• Must have a high school diploma or the equivalent (GED)
• Must possess excellent leadership, organizing, and customer service skills
• Strong understanding of environmental services (EVS) including cleaning processes and how to use a variety of cleaning supplies and equipment
• At least 3 years of experience in a senior role in the housekeeping department

Responsibilities

• Order cleaning supplies as needed, control inventory and manage the department budget
• Hire and train housekeeping staff to perform cleaning duties and deliver customer satisfaction to our expectations
• Document areas cleaned by room attendants and report any issues such as room damage or maintenance requests to the front office
• Make sure all cleaning equipment is in good working condition and schedule repairs as needed
• Supervise housekeeping staff as they perform daily assignments, including cleaning all guest rooms and public areas