HOTEL HOUSEKEEPER

Town Pump Company; Shelby (MT); On-site; USD 17,000 - 21,000; Full time

Benefits offered by this job

401(k)

Health Insurance

Dental Insurance

Vision Insurance

Health Savings Account

Flex Spending Accounts

Paid Time Off

Education reimbursement

Job summary

Town Pump Hotel Group is seeking a motivated Hotel Housekeeper to help maintain guest rooms and public areas to the company’s Genuine Hospitality standards. You will be responsible for cleaning, restocking, and ensuring a welcoming environment for guests in alignment with brand guidelines.

Employees participate in training, manage housekeeping supplies, and support other departments as needed while upholding privacy and safety standards.

Qualifications

Responsibilities

• Clean guest rooms and common areas to brand and Town Pump standards within required timeframes.
• Complete required training and certifications, prepare housekeeping cart, and follow grooming guidelines.
• Sign-in/sign-out master keys daily and ensure keys stay secure and on-site.
• Report room condition to head housekeeper/front desk; perform self-inspections and maintain standards.
• Assist in other duties as needed, including folding laundry or cleaning the lobby.
• Maintain professionalism, confidentiality, and courteous communication with guests and staff.
• Possess general housekeeping knowledge and ability to follow written and verbal instructions.

Job description

The Town Pump Hotel Group is looking for a motivated and outgoing Hotel Housekeeper who will model our mission statement "Genuine Hospitality from genuine people committed to providing comfort and service." Town Pump is a growing company, with ever increasing opportunities for career growth.

As a Hotel Housekeeper, You Will

• perform duties to ensure guest rooms and common areas are cleaned, ensure the best possible experience for each guest, to Town Pump and brand operational standards within specified time frames per guest type.
• complete all required company and brand-specific training and/or certifications in a timely manner, prepare housekeeping cart upon arrival and at shift closing daily, always follow Town Pump's grooming and appearance guidelines, and wear uniform and name tag while on shift.
• use and update the room assignment clipboard, sign-out, and sign-in master room keys daily. Ensure master keys are always secure (attached to self) and never loaned to anyone or taken off the property.
• report room condition and status to head housekeeper and/or front desk, clean guest rooms to Town Pump/Brand and time standards, perform self-inspections of assigned rooms and areas to ensure standards are met, be required to perform duties in other departments, as needed such as folding laundry, cleaning the lobby, etc.
• maintain a strong work ethic, display a high degree of pride and integrity in job performance, comply with Town Pump expectations for confidentiality of guest and company information, communicate in a courteous, professional manner with teammates, management, and guests.
• have knowledge of general housekeeping and recordkeeping, ability to comprehend oral and written instructions, correspondence, and memos.

Town Pump offers many outstanding benefits including 401(K), Health, Dental and Vision Insurance, Health Savings, Flex Spending Accounts, paid time off, and education reimbursement benefits.

Town Pump Inc. is proud to be an Equal Employment Opportunity (EEO) employer. We are committed to equal employment opportunities regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, age, citizenship, marital status, disability, or Veteran status.