Hotel Housekeeper

Hotel Leveque; Milwaukee (WI); On-site; USD 30,000 - 40,000; Full time

Job summary

Rejoignez une équipe dynamique en tant que Room Attendant dans un hôtel bien situé à Milwaukee. Ce rôle essentiel consiste à offrir un accueil chaleureux, à maintenir des normes de propreté élevées et à anticiper les besoins des clients. Avec des occasions de développement professionnel et des bénéfices dès le premier jour, cette position est parfaite pour ceux qui aiment créer des espaces accueillants pour les clients.

Benefits

Assurance disponible dès le premier jour

Congés payés disponibles dès le premier jour

Acomptes de vacances disponibles dès le premier jour

Réductions sur les hôtels et voyages

Opportunités de développement professionnel

Qualifications

• Capacité à communiquer efficacement en anglais.
• Capacité à soulever et manœuvrer jusqu'à 30 livres.
• Capacité à se tenir et marcher pendant plus de 8 heures.

Responsibilities

• Nettoyer et mettre en forme les chambres d'hôtel et les espaces publics selon les normes de la marque.
• Réapprovisionner les chambres d'invités avec des commodités et des fournitures.
• Gérer et résoudre les défis des clients en collaboration avec l'équipe de services aux invités.

Skills

Communication effective

Attention aux détails

Job description

• Insurance enrollment available from DAY 1!
• Paid time off available from DAY 1!
• Holiday pay available from DAY 1!
• Hotel and travel discounts at worldwide destinations!
• Professional development and promotion opportunities!

About this job...

Room Attendants make a long-lasting impression and greatly influence the total guest experience. Cleaning each hotel guest room and public area to brand standard ensures a welcome and relaxing environment for our guests while they’re away from home. Room Attendants create beautiful spaces and have great attention to detail, making sure each element of the room is prepared for guest arrival or return. The primary responsibility of a Room Attendant is to deliver and exceed guest expectations, clean and style hotel rooms and public areas to brand standards, promptly address guest requests, and work collaboratively to resolve guest challenges.

What you'll be doing...

• Clean and style hotel rooms and public areas efficiently, to brand expectations, and with great attention to detail.
• Refresh and replenish guest rooms with amenities, supplies, linen, and applicable collateral to ensure all items are available for guest use according to brand standard.
• Take proactive approach to prevent guest challenges by inspecting work, identifying and communicating maintenance concerns, and replacing items when necessary.
• Effectively engage and build rapport with guests to identify needs and ensure guest satisfaction.
• Take ownership to resolve guest challenges, working collaboratively with the hotel’s Guest Services team and hotel leadership.
• Always maintain professionalism consistent with hotel brand and company expectations.
• Know and communicate hotel emergency procedures; inform and assist guests in emergencies.
• Take on additional tasks as necessary or assigned by hotel leadership.

Requirements...

• Effective verbal and written communication skills
• Must be able to speak, read, and write in primary language(s) used in the workplace
• 8+ hours per day; stand and walk frequently throughout the workday
• Lift, lower, and maneuver up to 30 pounds occasionally
• Reach, bend, stoop, and pivot frequently throughout the workday

About First Hospitality...

Founded in 1985 and based in Chicago, First Hospitality is a forward-thinking hotel development, investment, and management company. First Hospitality’s strategic vision is to create value for all through excellence and an openness to doing things differently.

First Hospitality seeks to attract and retain a high-performing and diverse workforce in which employee’s differences are respected and valued to better meet the varying needs of the customers we serve. FH fosters an inclusive work environment that promotes collaboration, flexibility, and fairness. Equal Opportunity Employer.

Homewood Suites by Hilton Milwaukee Downtown

Extended Stay

All-suite stay near Historic Third Ward

Find us downtown, 15 minutes from General Mitchell International Airport. We’re just north of the Historic Third Ward, with the Milwaukee Public Market, RiverWalk, restaurants, and bars within one block of us. Enjoy our complimentary evening social, Monday-Wednesday, and cooking in your fully equipped in-suite kitchen. WiFi and breakfast are free.