Hotel Housekeeper

Hotel Leveque; Elkhart (IN); On-site; USD 16,000 - 23,000; Full time

Benefits offered by this job

Insurance enrollment from DAY 1

Paid time off from DAY 1

Hotel and travel discounts

Professional development opportunities

Job summary

First Hospitality seeks a Room Attendant for Hotel Elkhart, a Tapestry Collection by Hilton property, in Elkhart, IN. You will clean and style guest rooms and public areas to brand standards, ensuring a welcoming environment for guests while they are away from home.

The role emphasizes attention to detail and timely service. Candidates should be able to work 8+ hours daily, lift up to 30 pounds, and communicate effectively with guests and team members.

Qualifications

• Strong verbal and written communication skills.
• Ability to read, write, and follow instructions in workplace language(s).
• Stamina to work 8+ hours daily, stand and walk frequently, lift up to 30 pounds.

Responsibilities

• Clean and style hotel rooms and public areas to brand standards with attention to detail.
• Refresh rooms with amenities, supplies, linen, and collateral per brand standards.
• Inspect rooms to identify maintenance needs and address issues promptly.
• Engage with guests to understand needs and ensure satisfaction.
• Collaborate with Guest Services team and hotel leadership to resolve guest challenges.
• Maintain professionalism aligned with hotel brand and company expectations.
• Know hotel emergency procedures and assist guests in emergencies.

Skills

Effective communication

Reading & writing

Physical stamina

Job description

Compensation: Starting at $14.50 per hour

What's in it for you…

• Insurance enrollment available from DAY 1!
• Paid time off available from DAY 1!
• Hotel and travel discounts at worldwide destinations!
• Professional development and promotion opportunities!

About this job...

Room Attendants make a long-lasting impression and greatly influence the total guest experience. Cleaning each hotel guest room and public area to brand standard ensures a welcome and relaxing environment for our guests while they’re away from home. Room Attendants create beautiful spaces and have great attention to detail, making sure each element of the room is prepared for guest arrival or return. The primary responsibility of a Room Attendant is to deliver and exceed guest expectations, clean and style hotel rooms and public areas to brand standards, promptly address guest requests, and work collaboratively to resolve guest challenges.

What you'll be doing...

• Clean and style hotel rooms and public areas efficiently, to brand expectations, and with great attention to detail.
• Refresh and replenish guest rooms with amenities, supplies, linen, and applicable collateral to ensure all items are available for guest use according to brand standard.
• Take proactive approach to prevent guest challenges by inspecting work, identifying and communicating maintenance concerns, and replacing items when necessary.
• Effectively engage and build rapport with guests to identify needs and ensure guest satisfaction.
• Take ownership to resolve guest challenges, working collaboratively with the hotel’s Guest Services team and hotel leadership.
• Always maintain professionalism consistent with hotel brand and company expectations.
• Know and communicate hotel emergency procedures; inform and assist guests in emergencies.
• Take on additional tasks as necessary or assigned by hotel leadership.

Requirements...

• Effective verbal and written communication skills
• Must be able to speak, read, and write in primary language(s) used in the workplace
• 8+ hours per day; stand and walk frequently throughout the workday
• Lift, lower, and maneuver up to 30 pounds occasionally
• Reach, bend, stoop, and pivot frequently throughout the workday

About First Hospitality...

Founded in 1985 and based in Chicago, First Hospitality is a forward-thinking hotel development, investment, and management company. First Hospitality’s strategic vision is to create value for all through excellence and an openness to doing things differently.

First Hospitality seeks to attract and retain a high-performing and diverse workforce in which employee’s differences are respected and valued to better meet the varying needs of the customers we serve. FH fosters an inclusive work environment that promotes collaboration, flexibility, and fairness. Equal Opportunity Employer.

Hotel Elkhart, Tapestry Collection by Hilton

Hotel with 93 Rooms

A One-Of-A-Kind Stay In Historic Elkhart

We’re a full-service boutique hotel in downtown Elkhart, within one block of museums and the Lerner Theatre. Enjoy local cuisine at our onsite restaurants and the view from our rooftop bar. Elkhart River Greenway Trail, riverfront parks, and Wellfield Botanic Gardens are less than one mile from us. The University of Notre Dame is 30 minutes away.